Key Roles & Responsibilities:

• Ensuring the safe, lean, orderly, and clean operation of the parts warehouse, maintaining a conducive environment for efficient workflow.

• Timely and accurate management of parts ordering and inventory, including consumable items such as oil, fuel and air filters, lubricants, coolants, batteries, as well as shop and office supplies.

• Leading parts kitting efforts for all scheduled service jobs to optimize technician productivity and service quality.

• Managing the registration, insurance, inspections, and maintenance for the branch’s service vehicle fleet, approximately 50 vehicles.

• Collaborating closely with Service Writers to identify and order quoted repair parts, ensuring seamless service delivery.

• Overseeing the parts receiving process and ensuring accuracy and efficiency in inventory management.

• Facilitating communication and coordination between service technicians and office teams to ensure availability of required parts, supplies, and materials for daily operations.

• Managing the fluids (oil, coolant, fuel) testing process to maintain equipment integrity and performance.

• Leading the warranty claims process to maximize returns and ensure customer satisfaction.

Key Skills:

• Proficiency with Microsoft Word, Excel, and Outlook, with the ability to adapt to new software systems such as SalesForce and Sage 100.

• Ability to interpret and utilize parts diagrams, technical specifications, and supplier websites efficiently.

• Exceptional customer service and communication skills, adept at liaising with internal and external stakeholders including technicians, service writers, accounts payable, and counterparts from other branches.

• Strong organizational skills to maintain efficient inventory management and workflow optimization.

Additional Skills:

• Knowledge of standby generators and their components.

• Working knowledge of diesel and natural gas engines.

• Familiarity with 5s/Lean principles for process optimization and waste reduction.

Job Type: Full-time

Pay: $65,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Parts Management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Pine Brook, NJ 07058 (Required)

Ability to Relocate:

• Pine Brook, NJ 07058: Relocate before starting work (Required)

Work Location: In person