2 User Success Study Program Manager Jobs in South San Francisco, CA
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User Success Study Program Manager
$162k-210k (estimate)
Full Time | IT Outsourcing & Consulting
1 Month Ago
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Genesis10 is Hiring an User Success Study Program Manager Near South San Francisco, CA
Our client, the world's leading search engine and technology company, is seeking a User Success Study Program Manager. This is a 6 month contract and hybrid remote position located in South San Francisco , CA.
Summary
Responsibilities:
Requirements:
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/VeteranSummary
- As a User Success Study Program Manager at the client, you will set up and manage support
- systems for products and studies.
- You will create personal and scalable programs to delight users and improve operations.
- You will manage several programs and collaborate with other teams such as Operations, Product Management, Engineering, UX, data management, Quality Assurance, Clinical Affairs, and Regulatory Affairs.
- Our team combines expertise in biology, chemistry, physics, medicine, engineering, computer science, and more to create interventions that exponentially improve patient care.
- We partner with leading life sciences, medical device and government organizations to enable fast development, meaningful advances, and deployment at scale.
Responsibilities:
- Engage directly with participants and study sites and develop workflows to support them throughout clinical study.
- Develop and maintain project artifacts such as instructional materials, trackers and research documents.
- Train and coach clinical research associates and study team members on project materials, workflows, and best practices for participant and client engagement.
- Serve as a project expert and point of escalation with cross-functional teams.
- Create and monitor reporting and analytics for project support.
- Present to stakeholders and drive process and product improvements.
Requirements:
- BA/BS degree, or equivalent practical experience.
- Knowledge of applicable clinical research regulatory requirements, ie, Good Clinical Practice (GCP) Experience working in a regulated environment.
- Excellent interpersonal, communication, organizational, problem solving, and analytical skills with high attention to detail.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
- Experience with clinical study coordination, working directly with patients and participants. Excellent interpersonal, communication, organizational, problem solving, and analytical skills with high attention to detail.
- Proven ability to work in fast-paced and constantly evolving environments, preferably from a large organization.
- Tech-savvy, comfortable working with different systems and platforms and familiar with gSuite, Google Cloud, and use of Customer Relationship Management tools (CRM).
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$162k-210k (estimate)
POST DATE
03/13/2024
EXPIRATION DATE
04/10/2024
WEBSITE
genesis10.com
HEADQUARTERS
NEW YORK, NY
SIZE
1,000 - 3,000
FOUNDED
1999
TYPE
Private
CEO
HARLEY LIPPMAN
REVENUE
$50M - $200M
INDUSTRY
IT Outsourcing & Consulting
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About Genesis10
Genesis10 is a U.S. talent and solutions firm focused on the execution and delivery of strategic business and technology initiatives.
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