Genesee Health Plan

Community Health Advocate / $17.0-$18.0 per hour / Flint, MI

Must Haves : Relevant experience and expertise in mental health, patient education, health education and in supporting behavior change relative to prevention and chronic disease management.

Effective communication skills and ability to make presentations preferred.Previous experience working collaboratively with physicians, health care providers and social service agencies.

Proficient computer skills, including Word, PowerPoint and Microsoft Excel.

Education : Bachelors Degree

Why Us :

Genesee Health Plan(GHP) has a robust staff, with different backgrounds and talents thatshine. We take great pride in the cultural diversity of the staff thatmake up GHP, each lending their personal life experiences to their roles.

GHP has a competitive benefits package that includes health, dental,vision and life insurance, FSA, SIMPLE IRA, including Paid TimeOff and paid holidays.

We provide an environment where staff feelempowered to help those seeking our services. Our biggest compliment wereceive from staff is that GHP feels like family .

Job Description :

Under the direct supervision of the Community Health Worker Coordinator and general supervision of the Director of Operations, this position will assist uninsured individuals with determining their eligibility for Genesee Health Plan benefits and Medicaid, or by assisting individuals with purchasing insurance on the Michigan Marketplace on an as-needed basis.

This position will also provide health education and assistance to individuals, siblings, parents, and caregivers throughout the community.

The Community Health Worker (CHW) may interact with community-based organizations including schools, providers, the public, and other GHP Health Navigation and Enrollment staff when questions or issues arise.

The Community Health Worker (CHW) will assist families at various community-based organizations throughout Genesee County with potential for some work in Bay & Saginaw Counties.

The CHW will also conduct assessments / interventions and Community Health Needs Assessment (CHNA) surveys with members for chronic disease management, self-care and prevention.

The CHW will place special attention on addressing the social issues that pose barriers to health and healthcare for low-income individuals.

Principal Duties and Responsibilities

• Responsible for establishing trusting relationships with individuals and their families while promoting general support and encouragement.
• Provides education and enrollment assistance regarding insurance coverage options for the Medicaid including MIChild and Healthy Michigan Plan, Michigan Marketplace, and / or Genesee Health Plan in group and individual settings.
• Following Centers for Medicare and Medicaid Services (CMS) and using GHP-approved enrollment criteria and guidelines, gathers needed documentation from the applicant, reviews the documentation and determines whether the applicant is eligible or ineligible for enrollment.
• Assists the applicant with completing necessary electronic or paper forms and keeps accurate records of all documentation and enrollment forms, in accordance with federal, state and agency guidelines.
• Assists those without prescription coverage in accessing needed medications by determining eligibility for appropriate programs and assisting individuals in accessing these programs.
• Provides assistance with linking to safety-net providers and other community resources.
• Assesses and addresses the health promotion, disease prevention, chronic disease management, social needs and perceived acute health care needs of individuals, siblings, parents, and caregivers through appropriate intervention and / or referral.
• Assists individuals with accessing appropriate interventions to meet their identified needs utilizing social determinants of health tools.
• Supports individuals with their self-care, disease management and behavior change efforts and assesses their readiness for change.
• May intervene and follow up with individuals and their providers in face-to-face, telephone, written, and / or electronic formats, as appropriate.
• Coordinates referrals to providers for Disease Case Management for members with chronic health conditions.
• Documents all activities in GHP electronic software system including statistical data from surveys for tracking disease management and individual interaction.
• Participates in orientation, training sessions and staff meetings, as directed.
• Assists with health fairs, community education and enrollment sessions and other community events, as requested.
• Maintains effective and quality interpersonal relationships with individuals, school personnel, family members, physicians, community service providers and co-workers.
• Acts as an advocate for individuals and families with pharmaceutical companies, safety net providers, community resources, etc.
• Attends Health Plan-related meetings, as requested by the Community Health Worker Coordinator or Director of Operations.
• Maintains confidentiality of member’s health information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Requires evening and weekend hours.
• Requires the ability to commute.
• Performs other duties, as assigned.

Qualifications :

• Bachelor’s Degree in the Human Services and / or Health-related field is preferred, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
• Relevant experience and expertise in mental health, patient education, health education and in supporting behavior change relative to prevention and chronic disease management.
• Effective communication skills and ability to make presentations preferred.
• Previous experience working collaboratively with physicians, health care providers and social service agencies.
• Proficient computer skills, including Word, PowerPoint and Microsoft Excel.
• Strong desire to help others.
• Communicates and relates well with individuals in the community and provides an advocacy role for individuals.
• Experience working with indigent and culturally diverse populations.
• Is a good listener, non-judgmental, flexible and able to deal with complex situations.
• Strong interpersonal and team building skills.
• Demonstrated independent problem-solving ability.
• Must successfully complete the Certified Applications Counselor (CAC) on-line training within 60 days of hire.
• Must successfully complete the Michigan Medicare Medicaid Assistance (MMAP) training within 60 days of hire (as applicable).
• Must complete MI-Bridges training within 90 days of hire.
• Willing to work a flexible schedule on an as-needed basis.
• Willing to travel to Genesee Health Plan office for trainings and / or meetings and other various locations throughout Genesee County with potential for some work in Bay & Saginaw Counties.
• Valid driver’s license and proof of automobile insurance.

Physical Requirements :

This position involves sitting most of the time and / or being mobile or standing for brief periods of time. Additional requirements include the ability to move objects according to the following weight and frequency : generally, 10 pounds of force up to one third of the time.

Genesee Health Plan is a 501(c)3 designated non-profit organization that is an Equal Opportunity employer committed to a workforce that is diverse and inclusive.

About Us :

Genesee HealthPlan (GHP) is Genesee County’s plan for better health which beganwith the vision to have a community where each person has equal andaffordable opportunity to live a healthy life.

GHP is a nonprofit healthcare organization that was launched in 2001 to provide health carecoverage and life-saving services to the uninsured residents of GeneseeCounty.

The plan has provided more than 90,000 county residents withdoctor’s visits, cancer screenings, prescription drugs, x-rays and manymore life-saving services since 2001.

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PandoLogic. Keywords : Health Promotion Director, Location : FLINT, MI - 48502 , PL : 592472916

Last updated : 2024-03-26