FRONT DESK AGENT – WASHINGTON D.C.At Generator, we are obsessed in delivering outstanding service through a personaltouch. As a Front Desk Agent, you must be part of ensuring that theFront Office department is run smoothly ensuring that there is a relentlessdesire to “wow” our customers at every opportunity, ensuring that customers’needs are exceeded.

WHO ARE WEGenerator is on a journey. Appropriate, giventhat we're a leading global lifestyle accommodation brand. The journey began inLondon, swung through a heap of European capitals on its way to dominating theworld. Generator burst onto the scene in the Americas with the launch ofGenerator Miami and Washington DC and most recently took aim at the country’sbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels.

No biggie. Fast Company named us one of the top 50 mostinnovative global companies. We, of course, agree. And now this top 50 mostinnovative global company (did we mention that?) wants a pretty awesome Frontof House Crew for Generator Washington D.C.

Our spaces are safe and seriously social, in the proudestpart of the beating heart of the cities we love. Cultural action, creativepulse and an outstanding way to waste some of the finite time the universe hasgiven you - that's what Generator offers. Holds true for staff and visitorsequally, and while chic design is always the backdrop, every Generator in everydestination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator storyand brand to life.

NUTS AND BOLTS OF THE JOB

• Take ownership of the guest journey to ensurethat you continuously raise the bar and create a truly unique Generatorexperience
• Know your guests and have a passion forindependent travel and the road less travelled
• Demonstrate a passion for deliveringoutstanding customer service
• Be part of agreat team within your department that get Generator and want to be themselves
• Monitor oursocial spaces, lighting, sound and temperature, to make sure they embody theGenerator brand and culture at all times
• Know yourcity, its cafés, bars and restaurants, its art, its music
• Ensure youcomply with all company policies you have been trained on, which include FireTraining and Health & Safety and Food Hygiene
• BeResponsible for all cash handling whilst you are on duty
• Correctlyadminister the Close of Shift procedures every shift with 100% accuracy andconsistency

Naturallythis is not intended as an exhaustive list of duties. Other duties as may bereasonably required will form part of this job description.

WHAT’SIN YOUR DNA

• Always love our guests
• Passionate for the hospitality and the youthtravel market
• Be the life the party
• Be really, really organized
• Keep cool when the pressure hits
• Enjoy a super-fast pace
• Understand this is a business, be passionateabout maximizing revenue
• Be creative, innovative and digitally smart
• You must be eligible to work in the EUto be considered for this role

YOUR ROCK STAR EXPERIENCE

• Experienced within a front office hospitalityenvironment
• Experienced working with a PropertyManagement System
• Flexible with regards to shifts available perweek (mixture of morning and evening shifts)

EmploymentRequirements: Employees must be able to furnish necessaryidentification providing eligibility to work in the United States as defined inthe immigration Reform and Control Act of 1986 (IRCA). If hired, the employeemust complete and submit an Employment Eligibility Verification (Form I-9) atthe start of employment. This position does not offer sponsorship of WorkVisas.

Generator is anEqual Opportunity Employer and Drug Free Workplace.

OUR GLOBAL EMPLOYEE BENEFITS

• Birthday holiday in addition to your yearlyholiday allocation
• Fertility Treatment Support Leave -up to three days' paid leave in any one year for an employee to undergofertility treatment
• Employee Bounty Program providingopportunities to earn a compensation for new hire referrals with no cap onnumber of referrals made
• Company contribution towards gym membershipfees for all eligible employees – look good, feel good, work good
• Ideas Award - Quarterly award to double grossbasic salary for 1 month to employee with most valuable suggestion/feedback
• 2 free nights’ accommodation acrossany of our Generator x Freehand properties globally
• Reduced room rates for staff as well asfriends and family members (we operate in several locations across Europe &US so your next holiday is sorted)
• International career opportunitiesso you can travel the world while working with us (win-win!)
• Social events, celebrations calendar& various employee recognition schemes – we never ever need an excuse tolet our hair down!
• Online learning tools to help youdevelop, learn and grow

SO YOU THINK THIS MIGHT BE YOU?That'scool. Send us your application in English. If you’ve got questions, get intouch!

Also, checkout jobs.staygenerator.com or our social media pages. Here you may well findthe answers to life, the universe and everything, including why there are nopenguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision!