LOAN PROCESSING SPECIALIST

The ideal Loan Processing Specialist will have experience in supporting the lending staff to ensure a smooth workflow from the back office to the front line. Your responsibilities will include performing routine preparation of loan documents for Consumer and Commercial applications for new loans, loan renewals and loan extensions and ensure all loan documents are accurately completed within the established time limits. You will understand lending activities, terminologies, and state and federal banking compliance regulations related to the loan department.

What makes Generations Bank different? We prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.

Core Values:

• Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
• Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
• Communication: We believe in proactively sharing ideas and information.
• Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.

If you share a common vision in our culture and core values, we encourage you to apply.

What does a Loan Processing Specialist do? The specific duties/responsibilities listed below are representative of the knowledge, skill, and/or ability to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Review loan approvals to ensure all documents, signatures and forms are in the new loan file prior to processing the loan; follows up to obtain missing data.
• May prepare and send commitment, engagement, action, and decline letters.
• Assist loan officers and other personnel to ensure proper documentation is prepared and/or provided.
• Boards completed loans on the Bank's host computer system including but not limited to collateral, escrows, UCC information, borrowing base information, appraisal information, etc.
• Assist in managing the loan pipeline to ensure only active files are listed.
• Calculate loan pay off amounts for certain types of loans.
• Prepare and draft amendments and prepare all consent letters and obtain all credit approvals.
• Assist all loan processing teams and other areas of the loan operations department when needed.
• Set up and maintain credit and other files for documentation and compliance.
• Provide documents to the imagining team as needed.
• Answers telephone and responds to routine loan officer and customer inquiries, related to account balances, loan balances and payoffs.
• May process various loan reports and callbacks.
• Assist in managing customer assets (collateral) for all bank portfolios.
• Adhere to all company policies and procedures.
• Upholds organizational values.
• Supports the Bank's goals and benefits the Bank through outside activities.

SECONDARY DUTIES

The position of Loan Processing Specialist performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY

The position of Loan Processing Specialist is not responsible for the supervision of any employees.

ADDITIONAL DETAILS

This full-time, non-exempt position reports to Loan Operations Manager. The work schedule is Monday-Friday, 8-5, with occasional overtime hours. The working arrangement is on-site.

After Hours/Weekends: as a Community Bank, we are committed to serving our community! Accordingly, our employees have an opportunity participate in events after normal business hours for community outreach activities.

Environment and Physical Activity

The Loan Processing Specialist is in a non-confined office type setting in which he or she is free to move about at will. The position includes driving a Bank or personal owned vehicle approximately 25-50% of the time which includes exposure to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc.

The Loan Processing Specialist, while performing this position spends time writing, typing, speaking, listening, lifting (up to 10 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.

The Loan Processing Specialist may operate any or all the following: telephone, smart phone, copy machine, adding machine (calculator), scanner and image systems, scanning equipment, computer terminal, laptop, personal computer, tablet, printers, or other office equipment as directed.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Mental Demands. The Loan Processing Specialist must be able to read documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What are the Requirements? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

BASIC QUALIFICATIONS - you must have these to be considered for this role:

• High school diploma or equivalent (GED).
• 6 or more months of loan processing or loan assistant experience.
• Ability to perform the essential functions, mental, and physical demands of the job as listed above.

PREFERRED QUALIFICATIONS - if you have these you will stand out:

• Bachelor's degree in accounting, finance, or business administration.
• Experience, knowledge and training in progressively responsible branch or department operations, management.
• Advanced knowledge of related state and federal banking compliance regulations, and bank accounting policies and procedures.
• Excellent organizational and time management with the ability to work independently.
• Intermediate skills in computer terminal and personal computer operation; host computer system; FedLine, word processing and spreadsheet software programs.
• Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.
• Effective communication skills - speaking, listening (active), and written.
• Teamwork orientation and an interest/capacity in cultivating strong working relationships.
• Professional appearance and demeanor
• Strong organizational skills - ability to multitask.
• Keen attention to detail.
• Adaptable, "go with the flow" attitude.
• Friendly, positive attitude.

Why should I apply?

• Competitive Wages
• Comprehensive and affordable medical, dental and vision benefits
• Paid time-off program
• Company-paid holidays (10 annually)
• 401(k) with Company Match
• Company-paid Basic Life Insurance
• Company-paid Short-Term Disability
• Employee Assistance Program
• Paid Maternity and Paternity Leave
• Training and Advancement opportunities
• Company-sponsored volunteer opportunities

Pay Transparency Nondiscrimination Provision

Generations Bank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty of the contractor to furnish information.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

Generations Bank is an affirmative action and equal opportunity employer and adheres to EEO Guidelines to offer employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis. All qualified applicants will receive equal consideration for employment.