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Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. Your role involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Charity Customer Service Representative:
Skills and Qualities We Seek in a Charity Customer Service Representative:
Requirements of a Charity Customer Service Representative:
#LI-Onsite
Full Time
$39k-49k (estimate)
03/24/2024
04/26/2024