16 Front Desk Supervisor-Crowne Plaza Indianapolis Airport Jobs in Indianapolis, IN
General Hotels Corporation is Hiring a Front Desk Supervisor-Crowne Plaza Indianapolis Airport Near Indianapolis, IN
- Supervise the Guest Services staff
- Welcome guests in a friendly, prompt and professional manner
- Assist Guest Services staff, as needed, with any guest concerns
- Follow established hotel procedures at all times
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
- Maintain positive communication between all departments
- MOD Shifts as needed
- Must have a minimum of (2) years of hotel guest services experience
- Must have a passion for the hospitality industry and the ability to provide exceptional service
- Attendance and punctuality is crucial for this role
- Ability to stand for lengths of time
- Strong communication skills
- Detail oriented to ensure all reservations and billing are correct
- Ability to lead and to work as part of a team
- Deliver great customer service and ensure guest satisfaction
- Take action to solve guest concerns using service recovery guidelines
- Must have flexibility and be able to work nights, weekends and/or holidays
- Prior Opera training and/or knowledge is preferred
Job Summary
Full Time
$36k-50k (estimate)
02/24/2024
05/19/2024
genhotels.com
KOKOMO, IN
<25
1962
MARILYN LOWE
<$5M
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About General Hotels Corporation
General Hotels Corporation is a leading hotel developer, owner/operator and third-party hotel management company celebrating over 50 years of progressive hotel management and development. The organization currently operates 60 hotels representing nearly 5,000 hotel rooms. General Hotels Corporations portfolio includes independent hotels and franchises of nationally recognized brand hotels across full service, select service and extended stay segments including Candlewood Suites, Crowne Plaza, Comfort Inn, Holiday Inn, Holiday Inn Express, Holiday Inn Express & Suites, Homewood Suites, Hampton ...Inn, Hampton Inn & Suites, Hyatt Place, Courtyard, SpringHill Suites, TownePlace Suites, Fairfield Inn, Best Western Plus and Wingate.
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