REQ#: RQ174254 Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Key Responsibilities: The person in this position will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions. This position will require up to 90% travel. System Administration * Manages the functionality and efficiency of a group of computers running on one or more operating systems
* Helps maintain the integrity and security of servers and systems
* Maintains system documentation
* Interacts with users and evaluates vendor products
* Coordinates hardware and software installation and provides backup recovery
* Monitors policies and standards for allocation related to the use of computing resources
* Participates in systems testing and document results
* Provides advice and training to end-users
* Maintains current knowledge of relevant technologies as assigned
* Monitor IMS and reporting incidents with directives
* Monitor AMs/DMs to determine possible impacts to operations of services
* Monitor and clean-up orphaned tickets
* Monitor and enforce compliance of Incident Management Policy
* Maintain Incident Management policy
* Work to improve situational awareness
* Monitor and facilitate resolution of tickets older than 30 days
* Monitor and facilitate tasks for the Problem Management team
* Control, disseminate and monitor ticket queues
* Draft Service Maintenance/Outage/Restoral Announcements
* Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
* Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
* Exercises independent judgement and decision making.
* Participates in special projects as required Property/Asset Management * Develops and implements system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments; supervises assigned staff.
* Ensures timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
* Ensures proper disposition of obsolete and excess assets.
* Participates in the taking of physical inventories, and provides a quarterly inventory report.
* Ensures that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained. Testing * The ideal candidate will support software testing, QA, and CM activities. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. Develops software/systems testing procedures and conducts tests.
* Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
* Follow QA release checklist
* Provide QA input to improve installation guides and general deployment documentation
* Develop and update technical documentation such test reports
* As needed, provide other QA related and Configuration Management (CM support) WHAT YOU'LL NEED TO SUCCEED: * Security Clearance Level: TS/SCI w/ Poly
* Location: On Customer Site
* Must Have Valid Driver's License
* US Citizenship Required GDIT IS YOUR PLACE: * 401K with company match
* Comprehensive health and wellness packages
* Internal mobility team dedicated to helping you own your career
* Professional growth opportunities including paid education and certifications
* Cutting-edge technology you can learn from
* Rest and recharge with paid vacation and holidays Work Requirements .cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 1 years of related experience * may vary based on technical training, certification(s), or degree .cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Certification Travel Required 75-100% .cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $64,663 - $96,994. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.