Company Generac Power Systems
Name Product Engineer III - Clean Energy
Req # 64101
Employment Type Full Time
Shift 1st
The Product Engineer III is responsible for gaining a deep technical understanding of Generac Clean Energy products and providing a critical interface between internal R&D/engineering and product support teams.
ESSENTIAL DUTIES:
- Understand product and system-level interactions (electrical/firmware/mechanical) to facilitate diagnosis of issues and creation of test scenarios
- Investigate field failures of returned products through system-level testing and circuit board debugging
- Establish lab test setups to replicate field issues; use electronic test and measurement equipment to quantify, diagnose and document root causes
- Support hardware and firmware development teams in creating solutions to field issues and in defining new product features and requirements
- Participate in validation/verification testing efforts around design changes and new features/products
- Collect, process and analyze fleet data to better understand the scope of field issues
- Mentor and train less experienced engineers and other field service personnel
- Create and review both internal and external product documentation, including: specifications and datasheets, diagnostic manuals and flow-charts, one-line diagrams and schematics
- Serve as a path of escalation for technical support and applications engineers
- Support field troubleshooting efforts remotely
- Occasionally perform on-site troubleshooting, diagnosis and repair
- BS in Electrical Engineering or related degree
- 5 years relevant work experience
- Hands on experience working with electrical lab test equipment such as oscilloscopes, function generators, power supplies, spectrum analyzers, etc.
- Solid understanding of electrical and electronics concepts
- Experience programming in Python, MATLAB, C/C or similar languages
- Knowledge of residential electrical systems and/or solar installations
- Experience with root cause analysis and printed circuit board debugging
- Experience supporting and mentoring entry-level engineers
- Ability to understand both electronics hardware, embedded firmware and complex system interactions
- Excellent problem solving skills
- Strong written and verbal communication skills
- Ability to analyze, summarize and present complex data
- Comfortable adapting to dynamic needs and autonomously prioritizing work efforts