As a Coordinator for GEM, you will play a pivotal role in supporting daily operations by scheduling technicians, handling customer inquiries, and ensuring smooth service delivery. This role requires strong organizational skills, attention to detail, and a customer-focused mindset. The Service Coordinator will assist in administrative and operational tasks to support the team and maintain a high level of customer satisfaction. Essential Job Functi...
GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. While working with us expect to be treated like family - because you are. You will work in an environment where your ...
Position Overview. Here at. GEM. we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. We are looking for employees that take pride in their work and see plumbing as both an art and a trade. While working with us expect to be treated like family - because you are. You will work in an environment where your hard work is rewarded, recognized, and app...
Position Overview. Here at. GEM. we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. We are looking for employees that take pride in their work and see plumbing as both an art and a trade. While working with us expect to be treated like family - because you are. You will work in an environment where your hard work is rewarded, recognized, and app...
A. Dispatcher. in the service industry serves as the central point of communication and coordination between the field technicians and customers. The role involves managing service requests, scheduling appointments, dispatching resources, and ensuring the timely and efficient delivery of services. Dispatchers play a pivotal role in maintaining customer satisfaction, optimizing resource utilization, and resolving issues that may arise during servi...
Company Description. GEM Plumbing & Heating Services, LLC is a family-owned business dedicated to providing true 24-hour emergency service. As an industry leader, GEM offers top-notch customer service to help homeowners live more comfortably and healthily. With over 700 employees and regional offices in MA, CT, and RI, GEM is one of the largest service companies in the US, specializing in plumbing, heating, cooling, electrical, septic, and drain ...
As an. Residential HVAC Service Manager. you will oversee HVAC operations to ensure high-quality service delivery. This role is crucial for maintaining our commitment to excellence and customer satisfaction while leading a skilled team in a dynamic work environment. Essential Job Functions. All essential job functions are to adhere to "The Company" standards. Team Leadership. Hire, train, and supervise department staff. Provide guidance, coaching...
As an. Residential HVAC Service Manager. you will oversee HVAC operations to ensure high-quality service delivery. This role is crucial for maintaining our commitment to excellence and customer satisfaction while leading a skilled team in a dynamic work environment. Essential Job Functions. All essential job functions are to adhere to "The Company" standards. Team Leadership. Hire, train, and supervise department staff. Provide guidance, coaching...
GEM is seeking a dedicated and detail-oriented. Fire. Sprinkler Technician. to join our team. In this role, you will be responsible for performing inspections, testing, and maintenance of fire protection systems in various commercial, industrial, and residential settings. The ideal candidate will have a strong understanding of fire safety regulations, excellent technical skills, and a commitment to ensuring the safety and compliance of all fire p...
GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community. While working with us expect to be treated like family - because you are. You will work in an environment where your ...
