• Oversees all aspects of assigned section performance, which includes operational, financial and statistical performance.
• Supervises employees in assigned area.
• Leads the monitoring of customer satisfaction, turnaround time, and other measurable parameters that represent indicators of departmental performance and improvement.
• Performs duties of the staff technologist within area of expertise when necessary.
• Accepts responsibility and accountability for job performance, the operations of the section and the performance and behaviors of the staff.
• Ensures effective communication, recognizes team accomplishments, provides feedback, constructively resolves conflicts.
• Allocates decision-making at the appropriate level, involves others, builds team trust and commitment within and between sections.
• Identifies and responds quickly to customer needs.
• Proactively responds to and supports change and anticipates problems and effectively adjusts plans.
• Acts as mentor, teacher and coach to others.
• Has knowledge of and ensures compliance with all regulatory and accrediting requirements for assigned section including American College Radiology, Intersocietal Accreditation Commission, Joint Commission, Department of Health, NRC, Department of Environmental Protection.
• Audits procedures daily for necessary compliance.
• Maintains a Quality Assurance and Quality Control program as well and performance improvement initiatives as defined and/or required for respective section.
• Ensures staff adherence to all safety measures, protocols and practices as related to each section.
• Works closely with internal resources to ensure compliance with all requirements.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.