• Performs initial assessment and triage of patients based on information obtained pertinent to presenting condition.
• Keeps track of pertinent procedure and laboratory results, discusses with physician, and returns call to family and patient regarding the results and plans.
• Assists with arranging appropriate follow-up for the patients.
• Answers and returns phone calls from established patients and their families and assess the needs of patient and family.
• Discusses plan with the physician and relays information to the family and patient.
• Obtains or assists in the preauthorization process for medications, diagnostic studies, and treatments which the employee is qualified to perform.
• Screening patients.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.