• As a member of departmental leadership teams, you will need to demonstrate characteristics and behaviors necessary to assure employee understanding and acceptance of the nursing and system driving strategies including communicating and incorporating the Nursing and Organization’s vision, goals, and initiatives at the unit and department level consistently with the Magnet philosophy and environment.
• Participates in the formulation of nursing policies and goals as well as policies affecting other departments.
• Communicates and interprets policies, procedures and regulations to patients, visitors and staff members, as required.
• Promotes and supports concepts of positive guest relations.
• Sets expectation for evidence based practice incorporated with development procedures.
• Develops positive and proactive employee relations.
• Serves as a resource for unit issues, mentors staff, delegates actions as appropriate and creates an environment of participation.
• Facilitates attendance of assigned personnel at internal and external educational programs.
• Collaborates with Clinical Nurse Educators to develop employee orientation, continuing education and competencies.
• Provides direct supervision to assigned personnel, assists with orientation and integration of new employees.
• Conducts performance appraisals, monitors absenteeism, orders supplies, scheduling 24 hour staffing, patient and bed triage where appropriate.
• Assists with addressing performance problems initiating the disciplinary process as appropriate.
• Design and implement strategic operational plans related to changes in the healthcare environment.
• These plans may include capital, clinical, financial, Human Resources, and IS quality and service plans.
• Develops and promotes service standards that foster a customer sensitive environment, using a proactive approach.
• Measures performance against standards and seeks team commitment to exceed standards.
• Resolves employee related issues in a timely manner.
• Conducts virtual leadership rounds in the department.
• Proactively reviews the units and systems risk exposure to develop educational activities for employees and associates that will reduce liability.
• Ensures all incidents, serious events, and sentinel events are reported to PI and addressed in a timely manner.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.