Employer-ProvidedJOIN OUR GROWING SERVICE DEPARTMENT TEAM AT GEIS PETERBILT!

Geis Peterbilt in St. Joseph is seeking a qualified Service Advisor to join our team! We are looking for a motivated and eager individual with Heavy-Duty service experience to join our growing team. A Great Opportunity for a rewarding career in a growing industry!

As a Service Advisor / Writer, we are looking for individuals who have a strong desire to provide our customers with the highest level of customer service in the industry. Individuals must be capable of working in a fast-paced environment, understanding the importance of customer service, possess strong communication skills, and the ability to work with multiple forms of technology to provide up-to-date information to our team and our customers.

We’ll provide all the necessary training in-house for the specific systems and processes related to the job functions. We want to set you up for success and we do that by giving you the proper training and knowledge from the start. Applicants must have a positive attitude and be able to work well with coworkers - we are TEAM PLAYERS.

Job Type: Full-time

Salary: $24.00 - $27.00 per hour

Location: St. Joseph, MO

Shifts: M-F, 7am-4pm

What we offer - PERKS & BENEFITS:

• Competitive Pay Plan and Performance-based Bonus Program
• Great working environment and company culture - we stand behind our CORE VALUES
• Career Advancement Opportunities - WE want you to be successful and grow within our growing company!
• Annual Compensation Reviews
• 4-Day Work Week (for weekend shift Service Advisor)
• Health, Vision, & Dental Insurance
• Paid Time-off
• Paid Holidays (Memorial Day, Labor Day, 4th of July, Thanksgiving, Christmas, New Year's)
• Paid Sick Time
• 401k
• Health Savings Account
• Employer-Provided Life Insurance Policy
• AnyDay Pay available - Instant access your earned wages
• Employer Provide Uniforms
• Service Technician Referral Program - Earn up to $5,000

Job Details - DUTIES AND RESPONSIBILITIES:

• Assisting customers in selecting and purchasing the correct parts.
• Providing pricing and product information to customers.
• Answering telephones promptly.
• Maintaining customer satisfaction at or above company standards.
• Contributing to departmental production and profitability goals.
• Ability to apply common sense when needed, while staying within Kansas City Peterbilt’s guidelines.
• Perform accurate and complete service write-ups
• Provide accurate documentation for all repair orders
• Provide exceptional communication between the company and the customer
• Provide accurate and detailed estimate of needed repairs
• Utilize all technology available to keep our customers updated
• Responsible for adhering to all warranty policies and procedures
• Ability to navigate websites for technical information
• Must be Ethical and Trustworthy

The ideal candidate needs to be self-motivated and perform all tasks to the best of their ability. The candidate also needs to be motivated to take advantage of all of the online OEM training.

What you need - JOB REQUIREMENTS:

• Some heavy lifting required
• Promotes and maintains a positive, team-oriented, and customer-focused attitude within the department
• Must be able to demonstrate positive resourcefulness & versatility in a fast-paced, changing priority, environment.

Work Schedule:

Monday - Friday from 7 am-4 pm

Some possible Saturdays on occasion

Applicant must be able to pass a pre-employment drug screen.

Kansas City Peterbilt is an equal-opportunity employer.

Application questions

You have requested that Indeed ask candidates the following questions:

• How many years of Diesel Truck experience do you have?
• Are you able to work in Kansas City, KS 66111?
• Do you have the following license or certification: CDL?
• Are you willing to undergo a background check, in accordance with local law/regulations?
• How is your previous experience relevant to this role?
• When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Every weekend

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Experience:

• Service Writer: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)

Ability to Relocate:

• Saint Joseph, MO 64503: Relocate before starting work (Required)

Work Location: In person