• Perform diagnostics and navigate requested and recommended repairs in a timely fashion
• Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
• Partner with other team members to ensure proper documentation of client requests
• Attend targeted trainings and complete necessary certifications on Apple products and services. Achieve Geek Squad sales goals and meet or exceed Client expectations.
• Support Geek Squad efforts to protect the world, one device at a time

• 6 months of experience diagnosing, troubleshooting, or repairing technology products
• Experience actively using and learning about consumer electronics
• Strong ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

• High School diploma or equivalent
• 1 year of retail or customer service experience
• 1 year of experience diagnosing or repairing electronics

Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.