1 eCommerce Coordinator Job in Anaheim, CA
Geary Pacific is Hiring an eCommerce Coordinator Near Anaheim, CA
Job Details
Description
Job Description
The eCommerce Coordinator position is responsible for the overall website customer experience and maintenance of products and services on the website. This position requires proficiency in HVAC product knowledge and website communications to and from the company ERP system. This position is the single point of contact within the organization for website maintenance, enhancement, issues, and suggestions.
Required Tasks
Work closely with the Purchasing Department to regularly monitor and maintain all items on the website to ensure all current products are accurately displayed will full item enriched data.
Work closely with the Product Managers to prepare the website for new product lines or product changes.
Maintain all static pages on the website to ensure accurate and up-to-date information.
Monitor and maintain all open support cases with website hosting platform to solve any current issues.
Facilitate a successful implementation of any new website enhancements or integrations.
Monitor and maintain website connectivity to company ERP system to ensure quick website response for our customers.
Produce and maintain training materials on how to use the website.
Help customers build their account profiles to make their online shopping experience as easy as possible.
Phone Handling - Inbound & Outbound calls.
Provide Excellent Customer Service as needed to customers, co-workers, and vendors. (In-person, email, text, and telephone)
Must be able to work efficiently and effectively within a team environment.
Answer all inquiries immediately.
Other assigned tasks as may be required.
Required Job Skills / Proficiencies
High School Diploma or equivalent
2-5 years of related experience
Intermediate Data Entry Skills
Strong problem solving skills
Must be reliable and extremely trustworthy
Ability to maintain confidentiality
Above average proficiency in Microsoft Office Suite Outlook, Word, and Excel.
Learn and demonstrate proficiency using the Company’s ERP system software.
Ability to prioritize work, meet deadlines, and provide excellent customer service in a fast paced environment.
Must maintain a high degree of accuracy and attention to detail.
Must demonstrate strong organizational and data management skills.
Must demonstrate Professional Phone Etiquette and customer service skills.
Basic Office Machine Operation Skills, Printers, Scanners, Copiers, Fax, postage machine, etc.
Starting wage $25-29/hour
Qualifications
Job Summary
Other
$83k-106k (estimate)
03/27/2024
05/26/2024
The job skills required for eCommerce Coordinator include Microsoft Office, Customer Service, Purchasing, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an eCommerce Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by eCommerce Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for eCommerce Coordinator positions, which can be used as a reference in future career path planning. As an eCommerce Coordinator, it can be promoted into senior positions as an Online Merchandiser II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary eCommerce Coordinator. You can explore the career advancement for an eCommerce Coordinator below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
