Come join our premier casino resort and entertainment destination as our Entertainment Coordinator! In this opportunity you will support by selling tickets to internal and external guests while assuming supplementary responsibilities during show day operations. If you have a positive attitude and great guest service skills – we are looking for you! Enjoy weekly pay, 401k match day one, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Job Overview: Provides superior guest service to all guests, both in person and over the phone. Responsible for sale of event tickets via Ticketmaster for onsite shows/events. Completes required organization and preparation of tickets for all events at Mystic Lake. Tracks, compiles, and reports data for specified purchases/comps and events. Assists in the operations of all marketing events, promotions, and entertainment which can include; merchandise operations, ushering, event setup and teardown, meet and greets, and guest relations. Prepare necessary paperwork for Event and Entertainment Representatives for coordination with other departments. Coordinate details with external vendors as directed by the Events/Entertainment Manager and Events/Entertainment Representative. Prepare necessary paperwork related to pre-event reports, post-event reports, and archive folders. Assist with setup and tear down for all Events. Promotes all activities at the casino and answers any questions, as needed.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning, and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Job Requirements:

ReflectsMINIMUMEDUCATION, TRAINING, CERTIFICATIONandEXPERIENCErequired in orderto meetthe expectations of this job:

• Two years of guest service experience.
• Sincere interest and passion in the entertainment and events industry.
• Proficient computer skills with Microsoft Office.
• Ticketmaster experience preferred.