1 Delivery agent Job in Jackson, MS
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GE Appliances is Hiring a Delivery agent Near Jackson, MS
- After 4 weeks of training, you will use Windows-based programs and other internal applications to :
- Assist customers through inbound telephone calls for inquiries on appliance deliveries
- Provide information on product availability, delivery and order processing.
- Schedule deliveries and resolve post-delivery issues.
- Offer alternate resolutions for customer concerns.
- Support Store Associates, Call Center Associates, and Consumers in all aspects of the delivery process.
- Create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolution
- Other duties as assigned by Leadership.
- Meet all work schedule demands and obligations with compliance, integrity, and according to values, processes and policies
- High School Diploma or GED preferred
- Two years sales or service experience desired
- Passion for customer service and problem solving
- Exceptional organizational skills;
- effectively utilize time management, ability to multi-task, and use critical thinking
- Organized and thorough, with effective time management skills
- Able to prioritize and plan to rapid satisfactory resolutions.
- Ability to adapt to change
- Flexible with ability to take direction from management yet work independent to achieve goals.
- Good typing ability, and computer skills - comfort navigating multiple online applications.
- Good listening and questioning skills, with ability to resolve conflict
- Excellent sense of ownership with proven follow-through skills.
- Exceptional negotiation & conflict resolution skills;
- Able to diffuse difficult situations or irate customers resulting in satisfactory
- resolution.
- Proven attendance record showing dependability / accountability to work as scheduled.
- Proven ability to accept constructive feedback and apply coaching
- Desire to work in a team environment to work towards common goals
- Ability to remain calm and patient while handling challenging customer concerns.
Last updated : 2024-05-14
Job Summary
Full Time
$29k-36k (estimate)
03/12/2024
06/07/2024
geappliances.c...
<25
The job skills required for Delivery agent include Customer Service, Time Management, Problem Solving, Written Communication, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Delivery agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Delivery agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Delivery agent positions, which can be used as a reference in future career path planning. As a Delivery agent, it can be promoted into senior positions as a Mailroom Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Delivery agent. You can explore the career advancement for a Delivery agent below and select your interested title to get hiring information.
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