3 System administrator Jobs in Siloam Springs, AR
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GDI Infotech is Hiring a System administrator Near Siloam Springs, AR
Job Description Summary :
This position is responsible for supporting end-user issues escalated by the Service Desk and fulfilling end-user service requests for hardware and software in the Monroe HQ facility, as well as all Company Owned Retail Stores, and Regional Distribution Centers.
This includes the installing, configuring, diagnosing, repairing and upgrading all user systems while ensuring optimal performance.
KEY RESPONSIBILITIES :
Responsible for troubleshooting hardware and software related issues. Ability to interpret the symptom or issue being reported and diagnose the root cause.
May be required to engage technical resources from hardware and software vendors to diagnose complex issues. Must provide end-user with resolution and / or workaround in a timely manner.
Responsible for fulfilling Service requests for new or replacement hardware. Must follow standard process and procedures to image, configure and install software.
Ensures equipment is added to the domain and anti-virus and patches are at current levels. Manages deployment of equipment to end-user, performing data transfer when necessary and an overview to end-user on the operation of new equipment and software.
Responsible for reviewing accuracy of incidents received via the Service Desk and Self-Service assigned to the desktop group.
Ensure all subsequent actions taken to investigate, diagnose or resolve the incident are recorded in the work notes. This information is essential for further investigation if escalation is required.
May assist in reducing MTTR on future incidents of the same nature. Must keep end-user updated with current status through ServiceNow.
- Responsible for supporting business events. This includes planning and delivery of support at High Point fall and spring markets, Business Update meetings, events hosted both on-site at Monroe HQ and at off-site locations.
Provides assistance to remote IT resources, when necessary.
Ability to implement small system installations without immediate supervision.
MINIMUM REQUIREMENTS :
- Bachelor’s Degree in Information Technology, Computer Science or related with 2-4 years of relevant experience or equivalent
- Proficiency in Microsoft Office.
- Familiar with various operating systems protocols and tools.
- Ability to work independently or with limited direction.
- Ability to provide support during non-core business hours including weekends and holidays, as required.
- Ability to establish and maintain a high level of customer trust and confidence.
- Capable of performing tasks in dynamic / changing situations and under stress.
- Familiar with network protocols
- Familiar with Apple operating systems and hardware.
- Travel : Up to 25% -30%
Last updated : 2024-05-12
Job Summary
Full Time
$56k-70k (estimate)
05/14/2024
05/15/2024
gdii.com
Ann Arbor, MI
100 - 200
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on System Administrator job description and responsibilities
System administrators support, troubleshoot, and maintain computer servers and networks.
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System administrators are responsible for keeping the systems running smoothly.
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System Administrators are responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.
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The System Administrator takes care of the user accounts, permissions, access rights, and storage allocations.
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System administrators maintain the workflow of their organization, and they ensure that there are efficient and effective lines of communication open at all times.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on System Administrator jobs
A system administrator may provide some level of support, depending on their job description and employer needs.
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They work with both hardware and software systems to ensure that the business’s computer networks run smoothly.
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Many of the skills required to perform the tasks associated with system administrator roles are acquired through a formal education program.
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Generally, a prospective employee will be required to have experience with the computer system they are expected to manage.
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A good System Administrator must have excellent communication skills since they work directly with employees across an organization to understand their needs and ensure all employees can work as efficiently as possible.
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Step 3: View the best colleges and universities for System Administrator.
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