GCI, embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry.

At GCI, we solve the hard problems. As a Systems Engineer, a typical day will include the following duties:

JOB DESCRIPTION:

As a Leader within the Infrastructure Team, this candidate will work with network, systems, and application engineers to manage the installation, configuration, and maintenance of a hybrid cloud/on-prem environment. This role will be responsible facilitating the design, implementation and testing of a complex infrastructure in support of our customer needs. This individual will work closely with the customer; program and project managers; and engineers to facilitate communication to all stakeholders. Activities include but are not limited to:

• Overseeing the implementation of Infrastructure Requirements
• Managing day to day operations of systems by monitoring system performance, configuration, maintenance, and repair
• Compiling Operations Reports from across the infrastructures hybrid ecosystem to ensure continuity of operations of a 24/7 mission critical system
• Working with other teams to facilitate the deployment of new software and to improve existing systems
• Participating in project-based development, implementation, and documentation of all systems and capabilities pertaining to the infrastructure systems (Security enhancements, Resource Monitoring and Notification, Dev/Ops Automation, etc.)
• Performing initial troubleshooting of issues and work with other teams, as necessary, to efficiently resolve issues
• Providing regular updates on project status through established team communication tools
• Participating in and conducting applicable accreditation support (scans, automation, auditing, etc.)

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Computer Science, Information Technology, or other related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
• 8 years’ experience.

REQUIRED KNOWLEDGE/SKILLS

• Understanding of IT infrastructure elements and technologies
• Effective management skills, including the ability to manage multiple tasks simultaneously
• Excellent administrative and organizational skills
• Strong leadership skills
• Outstanding customer focus and communication skills

KEY RESPONSIBILITIES:

• Collaborate with cross-functional team of software engineers, data scientists, analysts, project managers and other engineering groups
• Oversee the design, development, testing, debugging, and deployment of new cloud tooling and infrastructure that extend or replace existing capabilities
• Work with a team to build, administer, and secure cloud environments, including hybrid environments, in a repeatable and reliable manner
• Assist with the design of network architectures based on customer requirements and industry best practices
• Provide recommendations on how best to support ongoing maintenance and enhancements of systems and platforms
• Development of unique solutions that will meet customer requirements and industry best practices
• Provide recommendations for continuous improvement
• Write and update technical documentation such as system documentation, training materials, processes, and procedures
• Work alongside other engineers on the team to sustain and advance our organization’s capabilities
• Communications with customers: keeping them informed of incident progress, notifying of impending changes, or coordinated outages
• Participates in special projects as required

REQUIRED QUALIFICATIONS:

• Outstanding customer focus and service skills
• Ability to communicate technical information both orally and written
• Ability to coach, council, and advise based on previous customer organization experience
• Demonstrated hands on experience working cloud VPCs, subnets, route tables, and gateways
• Experience in designing, configuring, implementing, and troubleshooting various network technologies and protocols
• Demonstrated experience achieving customer accreditation of cloud and on-prem solutions for highly sensitive systems
• Strong analytical and problem-solving skills

DESIRED KNOWLEDGE/SKILLS:

• AWS Certification: Solutions Architect Professional or equivalent
• Demonstrated experience with cloud technologies used with ETL and big data pipelines such as Glue, EMR, HIVE, Spark, S3, SQS, and SNS
• Demonstrated experience with Kubernetes or EKS
• Demonstrated experience using the AWS CDK
• Prior experience with SQL querying of a relational database, such as MySQL
• Prior experience setting up Docker clusters using Swarm and or Kubernetes
• Prior experience with git for Infrastructure code management
• Background in Cisco ACI design, planning, implementation, and testing, based on a multi datacenter configurations
• Experience with Data Center and co-location solutions as they relate to SDN architecture and Design
• Experience with Network Access Control and Segmentation
• Experience with security compliance standards
• Experience with site-to-site VPNs and/or remote access VPNs
• Network programmability for automating network tasks (Ansible, Puppet, Chef, Python, Rest API’s)
• Experience configuring/administrating various network technologies including: Cisco ACI, Cisco DCNM, OTV, VMware NSX