HVAC Dispatcher /CSR
Gault Heating & Cooling is actively seeking a motivated full-time Dispatcher/CSR to provide excellent customer service through promptly answering phones and dispatching our HVAC technicians. Our dispatchers/CSR's coordinate appointments for technicians at customer sites to maximize productivity, bridge the gap between the company, technician and customer, and deliver exceptional customer service reflective of Gault's values. Excellent customer service is the foundation of our company. If you enjoy helping others and are a team player, then Gault Heating & Cooling is the perfect fit.

Our dispatchers/CSR's earn a competitive wage as well as medical, dental & vision packages, 401K, PTO and many other benefits. We are an essential business and can give you security in uncertain times. The position is firm Mon-Fri 1pm-9pm.

Desired Skills include customer service experience, the ability to effectively multitask and computer skills. Service industry experience and Preventative Maintenance experience is a plus!

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Poland, OH 44514: Relocate before starting work (Required)

Work Location: In person