What you'll do:

• Plan, organize and ensure the success of the deliveries by managing our AVOs in their day-to-day activity in running routes to transporting freight
• Ensure Gatik standard procedures are executed and provide feedback for improvement
• Review, audit, and set standards for staff to ensure compliance with DOT and FMCSA standards
• Meet and exceed customer satisfaction
• Reinforce, monitor, and cultivate a culture of safety 
• Monitor the status of the AVOs and deliveries to coordinate and prioritize their schedule
• Assist with registering and licensing of all trucks in our fleet
• Manage work schedules to optimize hours and reduce or monitor overtime usage
• Conduct ride-along trips with AVOs to evaluate performance, train and analyze behaviors aligned to safety, quality, and customer service support
• Ensure strict servicing and maintenance times to minimize downtime and maintain schedules
• Play an active role in AVO hiring by helping to interview, select, onboard and train new team members 
• Control repair, inventory, and labor costs
• Facility management, assuring a clean and safe working environment
• Ensure that the electronic logs are kept current and accurate. Oversee labor hours.
• Audit and analyze data inputs in spreadsheets and other reports
• Support teams after hours to address AVO or customer concerns

What we're looking for:

• Bachelor's degree in Logistics, Supply Chain, Transportation, Fleet Management or related field or relevant experience
• 3 years of experience in a dispatching, logistics, manufacturing or distribution environment
• Strong leadership and management skills including people and customer relationship management experience
• Valid US CDL driver's license, clean driving record and safe driving habits 
• Clean background check, drug screen and DMV Motor Vehicle Record check
• Ability and experience operating Class 3 to Class 6 vehicles
• Must be willing to work flexible hours including taking action after scheduled shift
• Ability to be meticulous, organized, and proactive
• Strong verbal, written, and interpersonal skills
• Good mechanical aptitude and basic mechanical skills is desirable
• Strong computer skills including the ability to learn and successfully use applications and technologies (Google Suite experience is preferred) 
• Previous relevant experience is a plus (auto, technology, engineering, technician, etc.)

More about Gatik:

• The 10 most innovative companies in transportation of 2023
• America’s Best Startup Employers of 2023 by Forbes
• America’s Best Startup Employers of 2022 by Forbes
• Gatik been named as a 2023 FreightTech 25 winner!
• Gatik named a TIME Best Invention of 2022
• Apeksha Kumavat recognized on the Inc. 2022 Female Founders 100 List
• Gatik’s Gautam Narang on the importance of knowing your customer
• Gatik CEO Gautam Narang was Named Among the Most Exceptional Entrepreneurs of 2022 by Goldman Sachs