Job Details
Level
Entry
Job Location
Homeless - Los Angeles, CA
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$22.90 - $25.06
Job Shift
Day
Description
Gateways Hospital
and Mental Health Center
JOB DESCRIPTION
Title of Position: Case Coordinator
Location: Gateways Hospital & Mental Health Center
Exempt/Non-Exempt: Non-Exempt
Union/ Non-Union: Union
Supervisor: Program Director at Homeless Services
Gateways Hospital and Mental Health Center provides a supportive yet stimulating and creative environment where professionals are valued and given opportunities to develop their skills. Some of the many exciting ways Gateways invests in its employees include:

• Student loan forgiveness qualifying employer
• Medical insurance
• Dental insurance
• Retirement plan with employer matching
• Cell phone reimbursement pay
• Vacation, sick time, bereavement, and personal holidays
• Bilingual pay, when applicable
• Employee appreciation events throughout the year

SUMMARY OF POSITION:
The Case Coordinator position is a 1.0 FTE position working in two different .50FTE positions within Gateways Homeless Services Programs: (1) At Homeless Outpatient Services, the Case Coordinator is responsible for providing case management services, principally supportive of improvement in life skills and ADLs, to adults with serious mental illness. (2) At the Wellness Center, the Case Coordinator assists consumers with locating, obtaining housing, maintaining housing, and developing housing resources. Both positions require budget adherence, submission of reports, chart files, group activities and facilitation of oversight entities (including ACOF, HACoLA, LAHSA, DMH, Shelter Care Partnership.)
ESSENTIALS DUTIES:

• Ability to work and relate effectively with multidisciplinary treatment team, clients and public
• Ability to assess patients for dangerousness and intervene in a timely, calm, appropriate manner
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work independently, uses good judgement, and remains calm in crisis situations.
• Knowledge of basic counseling skills. Understanding of individual, group, and family dynamics.
• Ability to work indoors and outdoors (i.e. take clients on outings and transportation of supplies)
• Ability to remain calm, objective, and dependable in situations where residents are emotional or uncooperative.
• Computer skills in word processing for creating and typing reports or other related documents.
• Crisis intervention for assessing and de-escalating assaultive behavior

EXPERIENCE/QUALIFICATIONS:
Minimum Experience Required

• One (1) year experience mental health, counseling, or substance abuse treatment
• Academic training in Behavioral Sciences

Desired Experience

• Two (2) years' experience in mental health, counseling, or substance abuse treatment. Experience in homeless outreach, housing placement, LAHSA program or homeless services

EDUCATION & CERTIFICATES

• Bachelors Degree in Human Services, Psychology, Social Work, Sociology, Criminal Justice, or related behavioral health science
  OR
  Bachelors Degree in Unrelated Area of Study AND Two (2) Years Experience in direct client mental health service
  OR
  Four (4) years in direct client mental health service

REQUIREMENTS

• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
• Valid California Driver's license.
• TB clearance.
• Driving record acceptable for coverage by Gateways insurance carrier.
• Management Of Aggressive Behavior*(M.O.A.B)
• Fire and Safety Training*.
• First Aid Training Certification*.
• CPR Certification*.
• Crisis Prevention Institute Training (CPI)**

* Note: If indicated certifications/licenses are lacking, they must be obtained within 180 days of hire.
**Training needs to be completed within 30 days from the date of hire on a designated date provided by on-boarding. Staff need to be certified at the commensurate level for their role to perform their job duties (staff will be taken off the schedule if certification is not achieved).
PHYSICAL REQUIREMENTS

• To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
• Employee will be required to lift and/or move unassisted up to 25 pounds.

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements.
This description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and to perform any other duties requested by his or her Manager and/or Supervisor
This job description has been developed to identify some of the duties and responsibilities of this position. It is not intended to limit or encompass all duties and responsibilities of the position.
Gateways Hospital and Mental Health Centers, at its sole and absolute discretion, expressly reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this and all job descriptions.