SUMMARY

This position is partially grant-funded.

Join an organization that understands that work culture and work / life balance are so important to the happiness of our employees! Come join the Gateway family where a generous vacation and benefits package is the norm.

Sick and Vacation time (prorated) available on Day 1, as well as Medical, Dental, and Vision benefits should you elect to enroll.

The Student Support Specialist is pivotal in supporting students within the Non-Traditional Occupations (NTO) Program. Responsibilities include developing and coordinating retention and support activities for specific groups not limited to first-generation, low-income, students of color, international and immigrant, and at-risk students in non-traditional occupation programs.

This role involves direct case management, connecting students to district resources, and fostering a sense of belonging through engagement and inclusive excellence practices.

The objective is to facilitate a seamless transition into higher education, address challenges, and improve retention, graduation rates, and a sense of belonging.

Collaborating with the Director of Inclusive Excellence and the Support Specialist team, the position actively contributes to crafting programs tailored to special populations, promoting inclusive excellence, and supporting academic and personal success.

This position reports to the Director of Inclusive Excellence.

See for yourself how our employees are the foundation of our students' continued success!

Apply today to join the Gateway Family!

RESPONSIBILITIES

Case Management for Special Populations :

• Develop, implement, and maintain a comprehensive student database for reporting and tracking participant information and activities in alignment with department, college and grant goals and objectives.
• Provide intrusive case management for up to 200-250 special population groups in non-traditional occupation programs (for instance, first-generation, students of color, ABE / ELL, newcomer / immigrant populations, at-risk students).
• Offer constant support, monitor progress, and initiate interventions for student success.

Interdepartmental Collaboration :

• Collaborate with other Student Support Specialists, Learning Success Division, and Student and Academic Affairs to coordinate services and promote an institutional climate supportive of a diverse student population.
• Work with Gateway staff and faculty to ensure students receive necessary support services (academic, career, financial, personal counseling, tutoring, remediation, computer tutorials, life skills workshops).
• Assist in developing a holistic, culturally responsive delivery of support services for students at various stages.

Commitment to Diversity, Equity, and Inclusion :

• Demonstrate commitment to diversity, equity, and inclusion in campus climate, inclusive excellence, sense of belonging, retention, and completion.
• Foster an equity mindset valuing each student as a unique individual.

Continuous Program Evaluation :

• Conduct regular evaluations to assess the contribution of activities / components towards program and grant objectives.
• Modify strategies based on evaluation outcomes to enhance effectiveness.
• Develop, monitor and report on grant activities associated with non-traditional program student support services.
• Co-write grant application(s) in partnership with the Grants Office and Director of Inclusive Excellence.

Committee Management :

Manage and lead non-traditional occupations or related committees and subcommittees that contribute to retention and completion for student success.

District-Wide Engagement :

Participate in district-wide activities and events, including Open House, Call-nights, Gateway Promise, and Red Hawk days.

Additional Duties :

Perform other job-related duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

WHAT YOU NEED TO SUCCEED IN THE POSITION

MINIMUM QUALIFICATIONS :

• Bachelor's Degree in Education, Psychology, Social Work or a related field.
• Three (3) years of recent demonstrated successful experience in program management.
• Three (3) years of recent demonstrated successful experience working with a diverse population in an educational environment.
• Experience with grant-funded projects.
• Strong presentation and facilitation skills (verbal, written, and computer skills).

SUPPLEMENTAL INFORMATION

LOCATION : Office of Diversity, Equity and Inclusion / Racine COMP GRADE : 27 FLSA DESIGNATION : Exempt CONDITIONS OF EMPLOYMENT :

Candidates must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire.

Visa sponsorship is not available.

• Employment is contingent upon an acceptable background
• Flexibility is needed to accommodate day, evening and weekend student & business needs

Guide Not ApplicableActivity is not applicable to this occupationOccasionallyOccupation required this activity up to 33% of the time (0 - 2.

5 hrs / day)FrequentlyOccupation required this activity from 33% - 66%% of the time (2.5 - 5.5 hrs / day)ContinuouslyOccupation required this activity more than 66% of the time (5.5 hrs / day)

Physical Demands Physical DemandsFrequency

Lift / CarryFrequencySittingFrequently

0 - 10 lbsFrequentlyStandingFrequently

11 - 20 lbsOccasionallyWalkingFrequently

21 - 50 lbsOccasionallyReaching OverheadOccasionally

51 - 100 lbsNot ApplicableReaching at or Below Shoulder LevelOccasionally

Over 100 lbsNot ApplicableKeyboardingContinuously

StoopingOccasionally

Push / PullYes / NoCrouchingOccasionally

12 lbs or lessFrequentlyKneelingOccasionally

13 - 25 lbsOccasionallyCrawlingNot Applicable

26 - 40 lbsOccasionallyClimbing Ramps or StairsOccasionally

41 - 100 lbsNot ApplicableClimbing Ladders, Ropes or ScaffoldingNot Applicable

Over 100 lbsNot ApplicableDrivingOccasionally

Traveling - overnight stay(s)Occasionally

Hearing RequirementYes / NoCommunicating VerballyContinuously

One-on-one (in person)YesFar Visual Acuity : clarity to see 20' or moreFrequently

Group or conference (in person)YesNear Visual Acuity : clarity to see 20' or lessContinuously

TelephoneYes

Other SoundsYes

Environmental Conditions Working ConditionsFrequency

Noise Intensity LevelFrequencyHumidity : non-weather relatedNot Applicable

QuietFrequentlyExtreme Cold : non-weather relatedNot Applicable

ModerateFrequentlyExtreme Hot : non-weather relatedNot Applicable

LoudOccasionallyWorking OutdoorsNot Applicable

Very LoudNot ApplicableWetness : contact with water or other liquidsNot Applicable

Working Conditions Working ConditionsFrequency

Working ConditionsFrequencyWorking in Close Proximity to OthersFrequently

Working interruptionsFrequentlyOpen Work SpaceFrequently

Stressful situationsOccasionallyWorking in a confined spaceFrequently

Exposure to offensive odorsNot ApplicableExposure to a computer screen Continuously

Required uniform supplied by departmentNot Applicable

To provide equal employment, advancement, and learning opportunities to all individuals, employment and student admission decisions at Gateway will be based on merit, qualifications, and abilities.

Gateway will not discriminate against any employee, applicant for employment, student or applicant for admission, in any program or activity that it operates, on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable federal law (link is external) (Download PDF reader) (Download PDF reader) and state law (link is external) (Download PDF reader) (Download PDF reader) , including but not limited to Title IX, Title VI / VII, and the Wisconsin Fair Employment Act.

Gateway Technical College is an Equal Opportunity / Access Educator / Employer operating under an Affirmative Action Plan.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact the Office for Equal Opportunity and Civil Rights at 262.

564.3062 (Wisconsin Relay 711) or compliance@gtc.edu .

Violations of this policy can be reported at gtc.edu / eeo (civil rights) or gtc.edu / TitleIX (sex-based discrimination and sexual misconduct).

MEDICAL INSURANCE (WCA Group Health Trust)

Hospital / surgical plan with major medical, effective first date of hire

United Healthcare Choice

• In-Network : $1,000 Individual / $2,000 Family
• Co-Pays : Office Visits : $20; Urgent Care : $30; Emergency Room; $200; MRI $100
• Out-of-Network : $1,500 Individual / $3,000 Family, Office Visits - $40.00 Copay; then 80% coinsurance after deductible
• Co-Insurance : In-Network 90 / 10 to Out of Pocket Max; Out-of-Network : 70 / 30 to Out of Pocket Max
• Maximum Out-of-Pocket : In-Network : $1,500 Individual / $3,000 Family; Out-of-Network : $3,000 Individual / $6,000 Family
• Pre-Taxed Premiums Per Pay Period (Twice a Month) : $76.48 Individual, $173.37 Family
• Prescription drug plan - $0 copay for drugs on the Value Choice Drug list; Generic $10; preferred $25; non-preferred $50.
• Vision & Hearing Exams : Benefits include annual vision exams and hearing tests.
• Use of Gateway Employee Clinic - NO copays, NO deductible, and NO lab fee. Available to employee and family members on plan.

DENTAL INSURANCE (Delta Dental)

Effective first date of hire. Pre-taxed premiums per pay period : $3.50 Individual; $9.03 Family. Preventative covered 100%, other dental services covered at 80%.

VISION INSURANCE (Delta Dental)

Optional plan available to employees working 20 or more hours per week. Deduction taken monthly. Pre-taxed premiums per month.

Materials Only Plan : $4.91 Single; $12.22 Family. Comprehensive Plan : $5.25 Single; $13.08 Family

SHORT TERM DISABILITY INSURANCE (The Standard)

Optional plan available to employees working 20 or more hours per week. Deduction taken biweekly.

LONG TERM DISABILITY INSURANCE (The Standard)

Ninety (90) day waiting period before benefits become payable. 66 2 / 3% of salary during period of disability to be reviewed by insurance company at the end of two years. Premium paid by District.

GROUP TERM LIFE INSURANCE & DISMEMBERMENT (SYMETRA)

$1,000 of term life per $1,000 of income. Effective the first of the month following date of hire. Premium paid by District.

WISCONSIN RETIREMENT SYSTEM

The employer pays 6.5% and the employee pays 6.5% of the shares. Normal retirement benefits are based on a formula for retirement at age 65.

IRS SECTION 125 PLAN (Employee Benefits Corp.)

Employee can put pre-tax money into an account to be used toward medical / day care expenses - Flexible Spending Account.

Maximum $2,850 for medical; $5,000 for childcare.

TAX DEFERRED ANNUITY : 403b or 457 are available on a voluntary basis.

HOLIDAYS : 11 paid holidays per year

CAMPUS SHUT-DOWN : The campus will be closed between Christmas & New Year's Day.

SICK LEAVE : 12 days per year cumulative to 180 days.

VACATION

Non-Faculty Exempt Employees Non-Exempt Employees

Years of Service Vacation Days (per year) Years of Service Vacation Days (per year)

0-1 1.67 prorated days per month 0-1 1 prorated day per month

1-9 20 1-4 12

10-14 23 5-9 17

15 25 10-14 18

15-19 20

20 25

SICK LEAVE

12 days per year cumulative to 180 days.

TUITION REIMBURSEMENT

Refer to Employee Handbook.

Effective 07 / 01 / 18

Revised 07 / 01 / 22

Last updated : 2024-05-12