• Provide quality member service to the membership/program participants.
• Responsible for enrolling all participants into Y-Club and camp
• Responsible for maintaining and updating enrollment status of all participants in the Y-Club/Camp programs.
• Responsible for communicating effectively with Site Directors regarding new enrollments and accounts receivable.
• Must be comfortable to call account holders and notify them of balances due and organize a suitable repayment option in accordance with YMCA policies.
• Must be able to effectively communicate all policies and procedures to current and future participants.
• Must be able to handle large call volumes throughout every day from parents and staff members.
• Responsible for creating all paperwork for record keeping at each school site.
• Put together parent packets and communicate with parent on how to pick them up at the beginning of each school year.
• Responsible for the clerical, computer entry, record keeping and other administrative duties in accordance with the branch and association policies.
• Serve as a member of the Child Care/Camp Department staff.
• Responsible for providing quality member service, retention and satisfaction.
• Ensure zero tolerance for abuse and actively participate in the protection of youth and teens.
• Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

• Must have high school diploma or GED, some college preferred.
• Strong human relations skills.
• Ability to handle multiple tasks simultaneously.
• Must be extremely organized, accurate, reliable, honest and diligent in meeting deadlines.

Full Compensation Package (when applicable):

• Health Insurance
• Dental and Vision Insurance
• 403(b) Retirement Savings
• Retirement fund of 12% per pay period after 2 years of full time employment
• 20% Discount on tuition at Missouri Baptist University
• Free household membership to YMCA nationwide
• Discounts on YMCA programs
• Discounts on YMCA Childcare