JOB DESCRIPTION

Position Department Reports to
Assistant Store Manager Gateway Mission Store Store Manager
Employment Status/Schedule FLSA Status Salary Level
Full time; 1st shift; 2nd shift Exempt 4
Location JD Number Last Update
Gateway Center 15-02 5-8-23

Purpose/Mission/Vision

Gateway Mission is a 501 (c) (3) non-profit ecclesiastical ministry operating under the
direction of a volunteer Board of Directors elected from a broad cross-section of Christians in
the community. Our mission is to declare and demonstrate the love of Jesus by providing
housing and programs for the homeless and less fortunate. Our vision is to equip each
person we serve to follow Jesus and live as a productive citizen. Gateway Mission considers
every position one of ministry and a vital and valued part of our team. Therefore, it is essential
that all employees of Gateway Mission have a personal relationship with Jesus Christ and
subscribe to our Mission, Vision, Core Values, Statement of Faith, and Qualifications for
Employment upon hire and continuously while employed. Employees are encouraged and
expected to share the Gospel as opportunities arise.

Position Summary

The Assistant Store Manager supports the Store Manager and staff in managing the day-to-
day business operations of the thrift store with equal focus on ministry and profitability.

Essential Duties & Responsibilities

OPERATIONS
1. Supervise all store activities including assisting on the store sales floor as needed.
2. Serve as store team “chaplain” including direct and lead devotions, listen to personal

issues, encourage spiritual growth, mediate team member disputes, deal with
discipline and correction as needed, encourage team unity.

3. Count down register drawers and prepare daily deposits of store sales, ensuring total
security of all cash moving through the registers.

4. Assist in preparing for daily store opening and closing as trained by Store Manager
using task list for end of day duties.

5. Answer phone inquiries in a professional manner, directing all sales calls and
customer inquiries to the appropriate individual.

6. Direct donors to proper area for drop-offs.

MERCHANDISE

1. Assist in developing an appropriate store layout and merchandise displays that
maximize customer interest.

2. Assist in proper identification, pricing, and display of vintage merchandise.
FINANCIALS

1. Assist Store Manager with scheduled training meetings, planning of sales events and
Community Service Program.

2. Assist in maintaining current budget and sales reports in Clover, Thrift Trac, Excel and
COYF.

STAFFING/VOLUNTEERS

1. Assist in recruiting, interviewing, new hire paperwork and training.
2. Assist in scheduling and preparing reports when needed.
3. Work with the Volunteer Coordinator to recruit, train and maintain regular volunteers

MISCELLANEOUS

1. Assist in daily cleaning and maintenance of the store; Maintain a clean and
presentable store environment. Keep areas such as bathrooms, floors, break room,
dressing rooms, and customer counter clean and presentable.

Personal Qualifications

• Practicing believer in the Lord Jesus Christ
• Be an active member of a local evangelical church community
• Desire to meet the physical needs and spiritual needs by sharing the good news of

the Gospel

Education/Experience

• High school graduate required; college preferred
• Minimum 2 – 3 years’ experience in related field
• Experience/knowledge of homelessness culture preferred
• Experience/knowledge of what God is doing through the ministry of Rescue Missions

preferred

Skills and Abilities

• Strong organizational, time management, multitasking and networking skills
• Ability to communicate effectively – written, verbal and electronic communication
• Strong leadership skills to supervise and assign staff to achieve departmental goals,

inventory management)

Physical Activities/Demands & Work Environment

• Stand, walk, lift, carry regularly; bend, crouch occasionally to perform job functions
• Lift and move objects weighing up to 35 pounds required; up to 75 pounds preferred

2 Timothy 3:16-17 “All Scripture is breathed out by God and profitable for teaching, for
reproof, for correction and for training in righteousness, that the man of God may be
competent, equipped for every good work.” (ESV)

Employee Signature Date

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the
employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions
and to perform and other job-related duties requested by any person authorized to give instructions or
assignments. All duties and responsibilities are essential functions and requirements are subject to possible
modification to reasonable accommodate individuals with disability. To perform this job successfully, the
incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements
listed are the minim levels of knowledge, skills, or abilities. This document does not create an employment
contract implied or otherwise, other than an ‘at will’ relationship.

Gateway Mission is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as
applicable.