JOB DESCRIPTION: Outreach Navigator

DEPARTMENT: Outreach

REPORTS TO: Program Manager

FLSA STATUS: Salary – Non – Exempt

CLASSIFICATION: Full Time (40 HRS)

Shift: TBD

Work location: Hybrid

COMPENSATION: $45,000/hr Employee benefit package eligible for full time

PROBATION PERIOD: 90 – Days

PURPOSE:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by an incumbent in this position. This position may be required to perform job related tasks other than those specifically presented in this description. The description is not a contract or guarantee any kind, can be changed or eliminated at any time and does not alter the at – will status of all non – contractual employees.

POSITION SUMMARY:

Gateway Center is a leading provider of homeless services in metro Atlanta. To support the residents in our programs, services are provided to aid in linking clients to medical providers; community events/activities; outpatient treatment services; and for the provision of street outreach to those that are homeless.

PRINCIPAL ACCOUNTABILITIES:

• Encourage and support client participation in activities and events that increase ability to remain linked to care and/or behavioral health care, identify employment options or cash benefits, and identify housing options
• Support a team of 3 Navigators
• Build internal and external relationships with partners that will support clients in their ability to reach their goals
• Support and monitor individual progress through case management notes
• Conducts comprehensive and qualitative housing needs assessments within required timeframe
• Assists with the planning and implementation of services that meets the clients’ needs to become stably housed\\
• Makes housing referrals and accompany clients on initial property visits
• Assist clients with housing applications, complete supportive and subsidized housing paperwork,
• Survey rental market for affordable housing, and advocate for clients with prospective landlords
• Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities
• Confers with case manager and program supervisor on all cases
• Participates in case staffing, including multi-disciplinary team meetings
• Complies with all agency confidentiality standards
• Represents clients and advocates on their behalf in order to access needed benefits and services
• Document client contacts within 72 hours and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS) and hard copy case records
• Submit monthly reports to supervisor
• Participate in staff development and all required Agency meetings
• Other duties as assigned

QUALIFICATIONS:

• Master’s degree in social service field preferred (i.e. social work, counseling, child and family services, human services)
• Bachelor’s degree in social services or related field accepted
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Word and other Software Packages
• Flexibility (may require some evenings and weekend work)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle, or feel to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The employee must be able to reach with hands and arms. The employee must be able to talk, hear communicate, detect, converse with, discern, convey, express oneself, and exchange information. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to airborne pathogens. The noise level in the work environment is usually moderate.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

Gateway Center is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Gateway Center also takes affirmative action to employ, and advance in employment, qualified women, minorities and covered veterans. Gateway Center also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state laws.

Since 2005, Gateway Center (GWC) has been committed to providing effective, strategic and innovative solutions as part of our collaborative model.
GWC is a proven leader and has positioned ourselves to be adaptable to respond to the needs of the homeless community. GWC programs are designed to address the underlying barriers that prevent individuals and families from transitioning out of homelessness, such as unemployment, behavioral health, housing affordability, and/or medical conditions. We provide a trauma informed and a client-centered environment where individuals can receive the tools they need to end their homelessness and achieve self-sufficiency. To ensure the alignment of services, Gateway Center has focused our efforts into our Five Keys to Success (1) Housing Placement and Stability, (2) Health and Wellness, (3) Family and Community Engagement, (4) Job Skills Training and Placement, and (5) Literacy.

Pay: $45000 / year

Benefits:

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance

Job Type: fulltime

Schedule:

• 8 hour shift

Education: Bachelor's degree

Work location: Flexible work from home options available