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Teller / Customer Service Representative - Full-Time
Gate City Bank Bismarck, ND
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$31k-37k (estimate)
Full Time 2 Days Ago
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Gate City Bank is Hiring a Teller / Customer Service Representative - Full-Time Near Bismarck, ND

Location
Bismarck Downtown
Job Description:
Explore Opportunities at Gate City Bank - Bismarck Downtown!
Compensation and Benefits:
  • Starting at $17.50/hr
  • Saturday differential pay ( $5/hr)
  • Career progression opportunities for ALL team members
  • Learn more about our outstanding benefits here.
About Us:
At Gate City Bank, our dedication lies in investing in exceptional individuals. We're on the lookout for motivated, compassionate, and creative team members just like YOU! Our commitment to excellence stems from our belief that the best team members translate to the best experience for our customers.
Job Description:
As a Customer Service Representative at our Bismarck Downtown Office, you play a pivotal role in delivering exceptional customer service. You'll support customers with various financial transactions and serve as a source of knowledge, educating them on an array of bank products and services. This aligns with Gate City Bank's Mission and Principles of High Standards to help individuals achieve their personal financial goals.
Schedule:
  • Monday to Friday: Rotating shifts between 8a-6p
  • Rotating Saturdays: 8:45am-12:15pm
Key Responsibilities:
  • Conduct basic transactions accurately and efficiently, covering Deposits, Withdrawals, and Loan Payments/Payoffs
  • Maintain accountability for the cash drawer, including balancing currency, coin, and checks
  • Demonstrate an eye for detail, ensuring a high degree of accuracy in processing transactions.
  • Address fundamental customer inquiries both in-person and over the phone.
  • Create a welcoming environment by promptly greeting customers and providing a standout customer service experience.
  • Facilitate the opening of various new accounts and educating customers on available services/products.
  • Reliable and punctual attendance is vital to meet our expected service levels.
Required Skills:
  • High school diploma or equivalent
  • Prior customer service experience, cash handling experience, and/or sales experience preferred
  • Effective communication
  • Ability to build strong relationships and collaborate with a team
Ready to bring the excitement? Join us in making a difference for our customers and our community! Apply today!
EOE/including Disability/Vets
Member FDIC

Job Summary

JOB TYPE

Full Time

SALARY

$31k-37k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

07/03/2024

WEBSITE

gatecity.bank

HEADQUARTERS

FERGUS FALLS, MN

SIZE

200 - 500

FOUNDED

1923

CEO

AARON SLETTEN

REVENUE

$50M - $200M

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About Gate City Bank

At Gate City Bank, we invest in the best people...driven people, compassionate people, creative peoplepeople like you! We invest in the best team members because it's what's best for our customers. We are investing in our team members with competitive compensation and comprehensive benefits packages, along with promoting a fun, family-friendly work environment. Gate City Bank is a mutual community bank and we have been providing complete banking services to our customers since 1923. It is Gate City Banks privilege to be a hometown bank that provides excellent service that is convenient, friend...ly, and personalized. We are proud to be the #1 mortgage lender in North Dakota with locally approved and financed home loans. Gate City Bank is also unique in offering our checking customers FREE ATMs anywhere with unlimited ATM fee refunds, which has saved our customers more than $33 million since we began refunding ATM fees in 2006. That's what it's all about here at Gate City Bank - making your financial life easier, more convenient, and more rewarding so you can enjoy a better way of life. Gate City Bank is honored to support our communities through charitable contributions, in-kind donations such as reduced interest-rate loans for non-profit organizations, and paid volunteer time for our team members. We go beyond our commitment to offering the best checking, savings, and loan programs we're touching lives in the communities we serve. With 43 locations across North Dakota and central Minnesota, Gate City Bank shares a commitment to our customers, communities, and team members. Member FDIC - Equal Housing Lender - EOE, including Disability/Vets More
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