Gargoyle Management, Inc. was founded in Lubbock, Texas. With over 30 years of self storage experience, we provide professional management services for the self storage industry. Our team of storage experts bring knowledge of business growth, financial and operational management. We are committed to empowering our employees to become leaders, to promote teamwork, and create a trusting, friendly, and enjoyable workplace.

We are seeking a full time Assistant Property Manager to oversee day-to-day operations in our Midland/Odessa storage facilities. As an Assistant Property Manager, you will assist the Property Manager in day to day store operations and act as the on-site supervisor in their absence. Our ideal candidate has a strong work ethic and will strive to achieve and exceed sales goals while providing excellent customer service in a clean, well-maintained, and secure storage facility.

JOB DUTIES AND RESPONSIBILITIES

• Ensure cleanliness of office, driveways, hallways, bathroom, units and grounds
• Inspects condition of premises periodically and arranges for necessary maintenance
• Communicates with prospective tenants, manages move-in and move-out processes, handles paperwork, explains policies, and records information to ascertain needs and qualifications
• Accompanies potential tenants to storage units and discusses size of units to meet customers needs, availability of units, add-ons available, and terms of lease
• Completes lease agreements and collects amounts due at signing
• Ability to handle cash and credit card payments by verifying information, handling discrepancies, and processing deposits accurately
• Be the expert in storage options, current promotions, facility amenities, as well as those of competitors by maintaining awareness of the local market
• Enthusiastically and professionally answer inbound phone calls and emails from potential and current tenants
• Maintain a consistent closing sales ratio
• Answer after hours calls and emails as needed and respond to customer needs promptly to assure customer satisfaction
• Follows all laws, regulations and company policies as well as other reference material

QUALIFICATIONS

• Valid Driver’s License
• Reliable transportation
• Ability to pass a pre-employment background check
• Excellent customer service skills
• Sales experience (preferred)

BENEFITS

• IT PAYS TO BE BILINGUAL! - An additional $25 per paycheck bonus will be added to the paycheck of employees who demonstrate their fluency in both English & Spanish
• Advancement opportunities available
• 100% paid Health Insurance
• Dental and Vision Coverage
• Paid $25,000 Basic Term Life Insurance Policy
• 401K with employer match
• Complimentary Storage Unit
• Paid Time Off

** Discount Storage is a smoke-free property **

Gargoyle Management, Inc. is an equal opportunity employer. Gargoyle Management, Inc. does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Odessa, TX (Required)

Work Location: In person