Overview:
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will play a crucial role in providing exceptional customer service and support to our clients and their beloved pets. We are a small animal general practice that also offers, grooming, daycare, boarding, and training services. This is a full-time position with opportunities for growth and advancement within our clinic.

Duties:
- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and manage the clinic's appointment calendar (we use Impromed)
- Answer phone calls, emails, and other inquiries promptly and professionally
- Collect and update patient information, including medical history and insurance details
- Assist with check-in and check-out procedures, ensuring accurate billing and payment processing
- Maintain cleanliness and organization of the reception area
- Coordinate with veterinary technicians and doctors to ensure smooth patient flow
- Provide basic information on veterinary services, procedures, and products

Qualifications:
- Previous experience working in a veterinary clinic or animal care facility is preferred, however we are willing to train the right candidate
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Excellent communication skills, both verbal and written
- Proficiency in computer systems and software applications
- Ability to handle difficult situations with empathy and professionalism
- Attention to detail and accuracy in data entry

Benefits:
- Competitive pay based on experience
- Health Benefits including: medical, vision, dental, EPA, accident, etc.
- Paid time off for vacation and sick leave
- Opportunities for career development and continuing education in the veterinary field

If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

https://gardneranimalcarecenter.com/

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Rotating weekends

Work setting:

• In-person

Work Location: In person