Provide support to our federal client by printing documents, conducting quality assurance of processes, and conducting mailing operations, including operation of automated postal machines. This position may work first or second shift.

Duties and Responsibilities:

• Book/Card Print
  • Maintaining control and accountability of passport books and passport cards
  • Reviewing application information and printed passport books/cards for errors and quality
  • Removing or rejecting applications and passport books/cards with errors
  • Verifying individual book/card usage reports
  • Filling out and maintaining Batch Tracking sheets or other reports
  • Prioritizing work (i.e., expedited passports and early departures along with regular batches)
  • Operating and being responsible for the care of computer equipment, including passport printers
• Quality Control
  • Checking data on passport using optical character reader
  • Writing data onto the passport-integrated chip using chip writer/reader
  • Determining acceptability of passport quality
  • Performing data entry function and using the computer screen to verify accuracy of data
  • Printing correct passport endorsements as appropriate
  • Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing
• Conducting all aspects of mail out operations, including operation of automated postal machines
• Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures
• Ensuring adherence to internal controls
• Performing other functions as requested by the Management Team
• Participating and assisting within each department as required by workload

Basic Qualifications:

• High school diploma or equivalent
• At least 1 years’ experience in production, call center, or manufacturing

Minimum Qualifications:

• Ability to obtain and maintain a Minimum Risk Public Trust, including U.S. Citizenship
• Proficiency in Microsoft Office, especially Word and Outlook
• Basic computer skills
• Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
• Proven ability to communicate effectively and professionally
• Must be available to work mandatory overtime (hours up to 10 per day and Saturdays as needed) to meet client demands

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@gapsi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.