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SUMMARY
As an Empowered Leader, the Store Leader- Hourly works independently to directly influence the performance of everyone who interacts with guests and supports the store environment. Using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling techniques, the Store Leader ensures world-class guest service experiences for all of GameStop’s guests. The Store Leader-Hourly makes discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store. This position supervises a combination of associates including an Assistant Store Leader, Senior Game Advisors and Game Advisors, which may vary based upon store size, location, and expected sales volume.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Selling Passion
Enjoy active selling, including exploring and creating guest needs and closing the sale. Demonstrate a passion for exceeding goals.
Provide world-class guest service: promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop products which meet the needs of the guest; recommend additional items as appropriate; and ensure every guest is thanked for shopping at GameStop; ensure all store associates consistently provide world-class guest service.
Solution Selling Focus
o Ensure the use of Solution Selling techniques to align guest needs with GameStop products, the recommendation of additional items as appropriate, and ensure every guest is thanked for shopping at GameStop.
o Support the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business.
Team Support
o Recruit, hire, assess, develop, and retain people committed to outstanding guest service.
o Provide timely, appropriate and regular feedback to all store associates concerning performance, conduct performance coaching discussions as appropriate, and writing and presenting annual performance appraisals.
o Using the Empowered Leadership Model, lead store associates in meeting sales, profit and shrink goals.
o Ensure the sales floor is attended by a supervisor at all times, and the store always has a supervisory employee present.
o Train store associates on all aspects of their jobs, including all company/store policies, procedures and guidelines.
Operational Agility
o Schedule store associates to achieve optimum guest service levels, and delegate store tasks to ensure proper completion in an environment that puts the guest first.
o Communicate clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan.
o Protect company assets through effective inventory control and loss prevention practices.
o Ensure that all areas of the store are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
o Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system.
o Manage all in-store merchandising activity and stock levels; communicate all shortages, record discrepancies and out of stock issues to the District Leader and
Regional Loss Prevention Leader
Military Stores (if applicable)
o Ensure all Affirmative Action Program initiatives including proper completion of additional paperwork, document retention, and employment procedures and practices are adhered (*applies only to positions at a military base store)
o Form professional partnerships with appropriate military personnel on assigned military base including the Supply Base Leader (SBM). (*applies only to positions at a military base store)
RELATED COMPETENCIES
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k) with company matching contributions, educational assistance, employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$29k-40k (estimate)
03/21/2024
05/20/2024
gamestop.com
GRAPEVINE, TX
7,500 - 15,000
1996
Public
GEORGE E SHERMAN
$5B - $10B
Retail
Gamestop is a Texas-based online retailer that sells gaming consoles, headphones and smart home automation equipment.
The job skills required for Store Leader include Coaching, Leadership, Merchandising, Scheduling, Health Insurance, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Store Leader positions, which can be used as a reference in future career path planning. As a Store Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Store Leader. You can explore the career advancement for a Store Leader below and select your interested title to get hiring information.
If you are interested in becoming a Store Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Leader job description and responsibilities
A store team leader will often be responsible for running a specific department or even a whole shift of employees, and can have different duties depending on the nature of the store and the number of other employees that work there.
03/26/2022: Springfield, OR
So each department will usually have a Store leader responsible for that area.
03/01/2022: Bergenfield, NJ
A Store Leader must develop store strategies for expanding traffic and profitability.
02/27/2022: Columbus, MS
Leadership & managerial skills – No matter what the specific sector, the role of a team leader will always be to manage, lead and motivate a team.
04/03/2022: Rapid City, SD
Good leaders should be able to prioritize the critical tasks and delegate the rest to the team.
02/17/2022: Cheyenne, WY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Leader jobs
Develop sound recruitment strategies.
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Create a problem-solving atmosphere.
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Show confidence when resolving conflict.
02/23/2022: Newport News, VA
Ask for honest feedback, early and often.
01/12/2022: La Crosse, WI
Tackle Problems Effectively and Quickly.
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Step 3: View the best colleges and universities for Store Leader.