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Job Description:
To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided by physicians and other healthcare professionals, potential liability, quality of care, hospital policy and procedure, and extensive conflict resolution with challenging patients and families.
Required Education/ Experience
Bachelor’s degree or equivalent and four (4) years experience, in social services, clinical care or clinical operations settings including advising patients or customers of their rights and assisting them with resolution to their issues.
Job Functions:
Salary:
Salary commensurate with experience |
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
Full Time
$89k-117k (estimate)
11/24/2023
05/02/2024