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Description
POSITION SUMMARY: The Parts Counter Associate is primarily responsible for researching, acquiring, and selling parts, glass, accessories, and related components at retail or wholesale to all available customers while maintaining the highest level of customer service, satisfaction, and retention.
ESSENTIAL DUTIES:
· Promptly greet customers upon arrival, communicate with the customer to determine their parts need, recommend any related parts that may be required, offer specials and ensure the customer is exposed to the full product line.
· Determine parts required based on inspections of old parts, customer requests, or customers’ descriptions of malfunctions and pull parts from inventory.
· Handle incoming parts related phone calls.
· Coordinate purchases to maximize profit to achieve profit goals while maintaining customer satisfaction.
· Issue and print Parts Invoices to allow cashier to collect payment from customer and issue credit memos for parts returned.
· Ensure that customers, the Glass Department, the Service Department, and the Collision Department are aware of any backorders, delays, or completed orders.
· Print a picking ticket for multiple parts orders that stocked parts can be pulled from the inventory and placed in a holding bin.
· Assist with parts delivery, department maintenance, annual inventory, loading or unloading freight, generating or posting orders, stocking inventory as needed
Requirements
Education and Experience:
· High School Diploma or Equivalent.
· Prior experience in automotive parts or service departments preferred.
· Valid Driver’s license and clean driving record required.
Full Time
09/25/2022
11/19/2022
The job skills required for Parts Counter Associate include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Counter Associate positions, which can be used as a reference in future career path planning. As a Parts Counter Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Associate. You can explore the career advancement for a Parts Counter Associate below and select your interested title to get hiring information.
If you are interested in becoming a Parts Counter Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Counter Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Counter Associate job description and responsibilities
Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
03/30/2022: Providence, RI
When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership.
01/25/2022: Altoona, PA
Provide service technicians with parts as required.
04/18/2022: Richland, WA
Follow up on shortages and expedite by reporting to Parts Manager.
03/16/2022: Frankfort, KY
Sells parts to all customers, over the counter, through the shop or on the phone.
04/10/2022: Anderson, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Counter Associate jobs
Earn Associate with 0 to 1 years of experience.
04/17/2022: Biloxi, MS
Automotive Parts Manager - Certificates, Licenses, Registrations Automotive Service Excellence (ASE) Certifications.
04/14/2022: Miami, FL
Few people think they are paid fairly at Advance Auto Parts.
01/26/2022: Columbus, GA
Recognize miss- and disinformation.
02/19/2022: Beaumont, TX
The utensil holder and wire rack are dishwasher-safe, but all other parts should be hand washed.
02/28/2022: Worcester, MA
Step 3: View the best colleges and universities for Parts Counter Associate.