Job Title: Dental Front Desk (Bilingual spanish/English))Receptionist/Administrator( Full/Part time)

(NRH/ Plano , Texas )

Are you a friendly, organized, and customer-oriented individual looking to join a dynamic dental practice? We are seeking a Dental Front Desk Receptionist/Administrator to join our team and provide exceptional customer service to our patients. This role is crucial in ensuring the smooth operation of our dental practice and delivering a positive experience to our patients from the moment they walk in the door.

Responsibilities:

- Greet patients with a warm and friendly demeanor, making them feel welcome and comfortable.

- Answer phone calls, schedule appointments, and manage the dental practice's appointment book efficiently.

- Verify insurance coverage and process patient billing accurately.

- Collect and record patient information, including medical history and personal details.

- Maintain and update patient records using our dental practice management software.

- Assist patients with paperwork, including consent forms and insurance claims.

- Coordinate with dental staff to ensure efficient patient flow and timely service.

- Handle patient inquiries, resolve complaints or concerns, and escalate issues to the appropriate team members when necessary.

- Maintain cleanliness and organization at the front desk area.

- Support the dental team with various administrative tasks as needed.

Requirements:

- Bilingual {Spanish/English)

- Proven experience as a dental receptionist

- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues.

- Exceptional organizational and multitasking abilities.

- Proficiency in using dental practice management software is preferred.

- Knowledge of dental procedures, terminology, and insurance procedures is a plus.

- Strong attention to detail and accuracy in maintaining patient records.

- Ability to work in a fast-paced environment and handle multiple priorities effectively.

- Professional appearance and demeanor.

- High school diploma or equivalent. Additional education or certification in dental office administration is a plus.

We offer a competitive salary commensurate with experience and a comprehensive benefits package. Our dental practice is committed to providing a supportive and positive work environment, where you will have the opportunity to grow and contribute to the success of the practice.

If you are passionate about delivering excellent customer service and have the skills required for this position, we would love to hear from you. To apply, please submit your resume and a cover letter outlining your relevant experience to [manager@galaxyfamilydentistry.com].

Join our team and be a part of creating beautiful smiles for our patients every day!

Job Types: Full-time, Part-time

Pay: $20.82 - $25.07 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• North Richland Hills, TX 76180: Relocate before starting work (Required)

Work Location: In person