Are You Driven?® We Are.

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

We are seeking a diligent and experienced individual to join our team as a Fire & Theft Claims Adjuster. In this role, you will be responsible for investigating, analyzing, and determining liability for property loss damages resulting from fire and/or theft, ensuring timely settlement with claimants.

What does a FIRE AND THEFT CLAIMS ADJUSTER do at GAINSCO?

• We are seeking a diligent and experienced individual to join our team as a Fire & Theft Claims Adjuster. In this role, you will be responsible for investigating, analyzing, and determining liability for property loss damages resulting from fire and/or theft, ensuring timely settlement with claimants.
• Process claims according to established guidelines and procedures, ensuring proper documentation is obtained from insured parties before arriving at a settlement.
• Analyze investigation findings to establish proof of loss, ensuring consistency between damage and reports. Refer questionable claims to the SIU Department as necessary.
• Correspond with claimants, insureds, body shops, attorneys, police, and fire departments to maintain workflow.
• Document claims in the system with concise yet sufficient information.
• Resolve claims up to specific limits by requesting and issuing payments within designated authority levels.
• Inform customers of the claims process and status, returning calls promptly and making timely contact with all relevant parties.
• Proactively communicate with key personnel in other departments.

What is required?

Education:

• High School Diploma or Equivalent.
• Bachelor’s degree is preferred.

License:

• Valid Adjuster License in the State of Texas or Florida.
• Ability to obtain a State required Adjuster license in any state you are assigned.
• Maintain CE credits as required for each State Adjuster license.

Experience:

• One or more years of experience in Auto Insurance as a Claims Adjuster required.
• 1 years of experience as an adjuster in Auto Insurance Fire and Theft claims strongly preferred.
• Full understanding of auto claims investigations and claims processing.

• Prior experience in Fire and Theft claims preferred.

Other skills and abilities:

• Proficiency in general office tasks and basic math.
• Excellent verbal and written communications skills.
• Strong attention to detail.
• Ability to effectively manage time and coordinate multiple tasks simultaneously.
• Strong negotiating and active listening skills.
• Ability to remain calm and professional when dealing with challenging situations.
• Logical reasoning skills to identify solutions to problems.
• Bilingual (Spanish and English) is preferred.

What else do you need to know?

• Hybrid
• Excellent benefits package: medical & dental (Basic plan FREE), vision insurance, life insurance, short-term and long-term disability insurance.
• Parental Leave Policy
• 401K Company Match
• PTO Plan Paid Company determined Holidays.

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employee