Ken Garff Automotive Group is looking for a passionate, persistent, humble, and hungry Senior Business Data Analyst that can help transform and mature Ken Garff’s Data Management & Analytics team. Ken Garff truly lives the motto of “We hear you”; this motto applies to all we do within our corporate and regional teams. This individual will be part of the business-facing function of the Data Management & Analytics team. Reporting to the Principal Data & Analytics Architect, this position will develop relationships, learn, and support our operational divisions. This position's primary responsibility is supporting the centralized call center operations and will be based at that Draper location. They will help launch Domo and transform the reporting landscape of the company. Foster a culture of self-service reporting and support a company that has been truly data-driven for over 20 years! Essential Duties and Responsibilities Execution of daily operational tasks to maintain the current manual operational reporting environment until all data is automated into our Snowflake platform Working with system vendors to resolve issues related to data quality, access, and operational analysis. Develop a deep understanding of the organizations business needs and develop process and data mappings to support data-driven decision making Building and developing reports, dashboards, scorecards and/or analyses, working alongside leads, analysts, and architects to deliver priority outcomes in alignment with the strategic roadmap Development & creation of our self-service reporting delivery, security, adoption, training, and management Develop a deep understanding of the needs of the business and assist in aligning the strategic goals and tactical objectives to decisions made with data and analytical products. Developing and configuring data visualization and business intelligence tools (e.g. Domo, PowerBI, SSRS, etc.); Provide excellent customer service with timely, accurate, and courteous response to all team members QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver's license and professional appearance. All employees must adhere to the below Company Values: Respect: Above everything else Integrity: Do the right thing Growth: One step at a time Humility: Actions speak louder than words Teamwork: Stronger together Other Required Attributes: Attitude – Demonstrate a positive “can do” attitude; show motivation; must be goal oriented and a self-starter; be “solution-minded” rather than “problem-minded” Work Ethic – Must be dedicated, responsible, hard-working, and a team player Oral Communication – Speak clearly with customers and employees in all situations; listen “We Hear You” and get clarification; respond well to questions; demonstrate positive response to others Written Communication – Write clearly and informatively; vary writing style to meet needs; able to read and interpret written information Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration, regardless of their status or position; accept responsibility for own actions; follow through on commitments Hybrid Work – Ability to work in a hybrid environment. Critically important to develop relationships with IT and business stakeholders with a varying degree of in office time and communication styles. Currently, the IT team works Mon/Wed in office, with business stakeholder days varying. Knowledge, Skills, and Abilities Experience in utilizing API’s for acquiring data for reporting Self-directed and analytical, and comfortable working in ambiguous environments Problem solver and an agent for change and innovation Data Visualization experience (Domo, Power BI, SSRS, etc.) Fluency in SQL querying with large, complex datasets (Snowflake, Microsoft SQL Server) Required Education and Experience Bachelor or advanced degree in Technology, Engineering, or related field will be important in this role, along with a minimum of 4 years progressive experience. A combination of education and related experience would also qualify you for the role. Preferred Education and Experience Working experience in Domo We are an Equal Opportunity Employer