Job Description

G2 is looking for candidates to fill the opening for a Passenger Service Agent Supervisor in our TPA operations. This position is responsible for the oversight of Airport Operations as well as developing and maintaining positive client relations.

JOB SPECIFICATIONS:

• Manage the day-to-day operations within the primary area of responsibility overscheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Perform all duties of subordinate employees when necessary.
• · Train/retrain all personnel in airline procedures, safety procedures, and company policies.
• · Maintain good employee relations. Handle employee problems in an efficient and effective manner.
• · Client Relations – Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
• · Adhere to company policies and procedures and participate in achievement of company objectives.
• · Monitor employee activity and makes adjustments as needed.
• · Handle Off Schedule Operations when Manager is not available.
• · Perform other duties as requested.

Benefits

• · Paid Time Off
• · Health Benefits
• · 401K Plan with Company Match
• · Generous Company Holidays
• · Company-provided Uniforms
• · Airline Flight Privileges (in select airports)

Requirements

• Must be at least 18 years of age
• Ability to read, speak and understand English
• Excellent communication skills
• Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
• Supervisory experience required
• Operations or Airline experience preferred.
• Excellent communication skills
• Strong computer skills; Word, Excel, data entry skills
• Flexibility, multitasking and experience working in a changing environment.
• Pass an extensive post-offer pre-employment drug test, background check and criminal history record check required to obtain access to airport security identification display areas (SIDA)
• Ability to work nights, weekends and holidays to serve airline passengers.

Why G2 Secure Staff?

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. We provide a full range of airport services including ground handling, cargo, cabin cleaning and passenger assistance. The G2 core values of “People, Service and Integrity” provide the foundation of our culture that promotes diversity and inclusion. With operations in nearly 70 airports in the US, we strive to promote from within and provide career development and relocation opportunities.

Join the growing G2 family today and enjoy Paid Time Off, Benefits, 401K Plan with company match and generous company holidays. Get on board the airline industry recovery today

EOE/M/F/D/V/SO

This posting is not applicable to the state of Colorado and New York City. The salary for this position or similar positions may differ based upon the location’s cost of living or Living Wage Ordinances

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Application Question(s):

• Are you available for any shift?
• Can you work weekends?

Experience:

• Supervising: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person