ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Covering assigned territory by pursuing customer retention, development, and satisfaction
• Securing orders by locating new prospects, determining needs, highlighting, and explaining benefits of equipment, and emphasizing the advantages for partnering with the Company
• Helping customers solve problems, providing technical assistance as needed, and assisting in estimating jobs
• Following-up with customers to update them on new products and/or product developments to include cross-selling other company product lines
• Meeting or exceeding all sales goals, increasing market share and ensuring product profitability and generating sales reports as required by management
• Keeping informed on new contracts and opportunities
• Establishing and maintaining strong and positive relationships with customers; settling complaints
• Attending industry exhibits, demonstrations and meetings and assisting with booth set-up as-needed
• Staying apprised of new products developed by the company and by competition
• Informing supervisor and other related managers of changes affecting his/her job performance and/or overall Company success
• Maintaining call schedules, preparing quotes and sales orders accurately and timely
• Following-up on all leads, contract lettings and inquiries; and following-through on potential sales deals

• Communicating with Company personnel, such as service, parts, and administrative personnel to

discuss customer issues or potential for parts and service sales

• Ensuring that quarry supplies are delivered on time and meet all sales conditions as agreed
• Taking prompt action to render timely service in case of any deficiencies
• Collaborating with internal peers and management to develop and promote Specials, featured items and/or services
• Working closely with the Credits/Collection group regarding the condition of customer accounts and contracts financing
• Attending educational and training programs covering company policies, department objectives,

products services and programs, and professional salesmanship and personal growth

• Controlling travel, telephone, and entertainment expenses, maintaining accurate expense

records with receipts and submitting them in a timely manner