G & S Mechanical LLC is looking for an experienced Dispatcher/Office Administrator to join our team for our growing HVAC company. We have been in business for 15 yrs. We are looking for the best of the best! Responsibilities include maintaining the service technicians daily schedules, dispatching service calls in a timely manner, scheduling return trips with customers when parts are in, maintain the on call schedule for service technicians, maintain customer database with current information, clear and concise communication with department managers, employees and customers. Excellent communication skills, attention to detail and an eagerness to learn quickly is a must! We are looking for long term team members who are interested in a career not just a job. Join a team that truly cares about you, your family, your income and your overall success.

Responsibilities Include:

• Accounts Receivables
• Answering phones, taking in- bound calls as well as making out bound calls.
• Responding to customer inquiries regarding the company schedule and requested lead times, equipment service and general inquiries.
• Maintain customer database, ensuring complete, accurate and updates entry of information.
• At the request of the General/Office Manager, may be required to perform administrative duties to assist with the overall efficiency of the company.
• Enters service calls, schedules calls, and generates call debriefing the technicians daily.
• Reviews completed service work orders for accuracy.
• Effectively manages conflict resolution with clients through clear communication, addressing all concern, questions or problem expediently.
• Always maintain a professional image by following safety policies and procedures, abiding by ALL standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Knowing your way around Service Titan is a plus, but not required.
• Maintains on call-schedule for service technicians and after hour procedures.
• Your schedule will include being on call. We do offer after hours calls to our customers.

A quick phone interview to see if this feels right for you and what we can offer you. You owe it to yourself to make sure you are earning top dollar for your skill level.

Minimum General requirements:
2 years experience in HVAC field/Admin
Ability to pass background check
Experience in using Microsoft word and Excel- preferred but not required.

Must be able to work without constant supervision
Dependable and self-motivated

We also have Christmas bonuses!

Email or fax resume to 512-642-5008 or stop by to fill out application.
G & S Mechanical
204 Tradesmen's Park Dr
Hutto, TX 78634

Join the Team at G & S and Elevate your income!!!

Job Type: Full-time

Benefit Conditions:

• Waiting period may apply

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Preferred)

Experience:

• dispatch: 2 years (Preferred)

Work Location: In person