We are seeking an in office dispatcher/ call scheduler to answer multi line phones and schedule appointments, confirm appointments and do office work Must possess excellent customer service, multitasking abilities, work under minimal supervision, and be highly organized.

• Must have 2 years of proven experience answering phones

Schedule daily appointments on our online software

Confirm appointments daily for technicians

Answer 45 incoming daily inbound phone calls in a professional manner

Must know how to answer multi line phone

Must know how to book appointments

Listen attentively to caller needs to ensure a positive customer experience.

Communicate with technicians as well as with customers and provide information about parts arrivals, customer’s appointment times, etc.

Organize information on spreadsheets

File folders and organize paperwork

Orders parts/appliances from our distributors

Create invoices online and email to customers.

Performs other duties as assigned.

Must be able to multitask

Must be organized

This job has down time but also times when its very busy and must be ready to actively speak to customers and book appointments

Job Hours: M-F 8:00am-4:30pm Full Time

Email resume to info@grbooker.com