Why You Should Join Us:

West Valley Optometry is a doctor-led community eyecare practice with the partnership and support of FYidoctors. FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In less then 12 years, FYidoctors has grown to more than 4,000 employees with more than 400 locations across Canada and the U.S. Today our team of respected leaders from national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.

From our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

How You’ll Benefit:

• Comprehensive total rewards package including benefits, 401k, paid time-off, and more
• Competitive wages of $17-20 USD per hour
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture where collaboration is fostered
• Ongoing training and development opportunities

Why We Need You:

Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist at our optometric practice in Los Angeles, California. Our close-knit and supportive team is excited to have you join us! 

As a Patient Services Specialist, you will perform patient support through administrative tasks including scheduling appointments, insurance verification, data entry, and are responsible for general office activities. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

This is a full-time position working 30-40 hours a week. Our clinic is open Monday to Saturday so weekend availability is a must!

What Will You Be Doing?:

• Communicating with patients in person, by phone, and by email
• Administering pre-testing services such as retinal digital imaging
• Managing appointment bookings, prescription printouts, and billing and payments
• Office administrative tasks including processing mail, filing, and faxing
• Assistance with retail of eyewear products

What Do You Bring:

• Ideally, you will have some customer-facing experience, preferably in a retail environment
• Optical Industry experience isn't necessary, but is considered an asset
• A high level of comfort using technology and computers
• Solid proficiency in MS Office Suite
• A professional, approachable manner and a love of meeting and interacting with people
• Bilingual in English and Spanish

 You don't need any Optical Industry experience, just a passion for making a difference in people's lives.

COVID-19 considerations:

Our healthcare facility is following all regional and Optometric Association recommended guidelines for COVID precautions.

Education:

• High school or equivalent (Preferred)

We appreciate your interest in West Valley Optometry, an FYidoctors’ clinic and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!