The primary role of the Quality Analyst (Business Operations Compliance Analyst) is to ensure adherence to company standards by evaluating internal business processes. The Quality Analyst will be responsible for reviewing, documenting, analyzing, and resolving challenges related to quality control (QC).

This is a fully remote position based in the US. Occasional in-person requirements may include travel to warehouse locations for auditing purposes. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our benefits include medical, dental and vision insurance; 401k with company match and PTO.

Job Responsibilities:

• Reviewing, documenting, analyzing, and resolving challenges within the business operations & the quality control process.
• Conducting Corrective Action and Root Cause Analysis, and documenting findings.
• Creating, implementing, documenting, and enhancing internal processes and procedures.
• Analyzing reports/data to identify trends, areas for improvement, and challenges.
• Evaluating ISO and AS standards to ensure and maintain compliance.
• Developing, implementing, and refining internal training programs across various departments.
• Participating in customer audits and evaluations.
• Conducting internal QC audits.

Qualifications and Requirements:

• Minimum of 3 years of experience in quality control or equivalent.
• Extensive experience in Corrective Action, Root Cause Analysis, and Documentation.
• Exceptional attention to detail.
• Strong written and verbal communication skills.
• Proficient in MS Excel and Word.
• Training experience.
• Preferred experience with AS9100 and/or ISO9001.
• Occasional travel may be required to warehouse locations for auditing.
• Bachelor’s degree preferred.

About Us:

Future Tech is an award-winning, IT solutions provider with capabilities in more than 150 countries. We help companies maximize their full range of IT investments, delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, logistics, print management, data storage, and AI & Data Science. Since its start in 1996, Future Tech has experienced rapid growth and become an IT partner-of-choice for global leaders in the aerospace, automotive, defense, education, energy, healthcare, and manufacturing sectors. 

Award-Winning:

Future Tech’s commitment to Operational Excellence has helped the company numerous awards from customers, key OEM partners, and leading IT industry organizations and media.

Building Culture of Success & teamwork:

Future Tech’s culture is all about working hard, working together, and finding the best ways to help our customers, located around the world, to achieve their goals. We like folks who have a great, upbeat attitude who like to work hard and have fun. We want team players who are outgoing, like connecting with customers and enjoy working in a high-performance team. 

Business operations, workflow, ISO, QC, QA, aerospace, VAR
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