About Us:

At Future Legends Complex, we're not just a sports facility – we're a community hub, a place where passion for games and camaraderie come together. Our vision is to unite the community through the love of sports, providing youth with enriching experiences and hosting spectacular events for sports enthusiasts. We believe in the transformative power of sports and are committed to fostering a safe, engaging, and FUN culture for all – our valued staff and cherished visitors alike.

Position Summary:

If you're someone with a knack for sales, a passion for delivering exceptional customer service, and a desire to shape unforgettable live event experiences, then we want to hear from you! As the Account Executive in our dynamic ticketing department, you’ll be at the forefront of cultivating client relationships and elevating the overall enjoyment of our patrons in an exhilarating environment. Apply now and be part of the excitement!

Key Responsibilities:

• Sell, promote, and market tickets for all 3 Future Legends Teams including: Season tickets, Mini Plans, Flex Packs, Group tickets, and single game tickets.
• Acquire new customers/clients through cold calls, emails, and in-person visits.
• Communicate effectively and build strong relationships with past and new customers to promote renewals.
• Collaborate with local schools to organize fundraising efforts where students can sell tickets to raise money for their teams, fostering a mutually beneficial relationship between Future Legends Complex and educational institutions.
• Provide excellent customer service for current and future customers with ticket issues and questions.
• Meet and exceed sales goals.
• Promote a positive sales culture within the office.
• Network, prospect, and create new sales opportunities when and wherever possible.
• Use creativity to come up with new ways to promote attendance.
• Effectively and efficiently navigate current ticketing software.
• Act as liaison and point of contact for customers/clients on game days.
• Be able to enthusiastically take on other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree or 1-2 years of sales or relevant experience.
• Customer Service Experience
• Experience in processing, prospecting, and sales within the professional sports industry (preferred)
• Ability and willingness to work nights and weekends (required)

Skills/Competencies:

• Exceptional ability to deliver outstanding customer service and satisfaction to clients.
• Strong and effective verbal and written communication skills.
• Meticulous attention to detail in all tasks and projects.
• Highly organized with a systematic approach to tasks and responsibilities.
• Excellent skills in prioritizing and managing time efficiently.
• Demonstrated competitiveness and drive to achieve and exceed goals.
• Collaborative team player with a proactive and positive approach.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Windsor, CO 80550 (Required)

Ability to Relocate:

• Windsor, CO 80550: Relocate before starting work (Required)

Work Location: In person