UroStat Healthcare is Hiring a Customer Service Representative - Medical Supply Near Suwanee, GA
Job DescriptionWe are seeking a Customer Service Representative - Medical Supply to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
Handle customer inquiries and service opportunities
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Work with and assist other departments on projects
Provide exceptional customer experience through all the above
Qualifications:
Bi-lingual
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
High School diploma minimum
Company DescriptionUroStat Healthcare is a national provider of DME (Medical Disposable Supplies) to individuals at home. We bill Medicare, Medicaid and Third-Party payers to allow patients the ability to focus on their health. Our patient population consist of those individuals that have SCI (spinal cord injury), Spina Bifida, MS, Transverse Myelitis, and other disease states causing neurogenic bladder. UroStat is one of the largest incontinence supply companies in the state of GA serving children with disabilities. UroStat Healthcare is a national provider of DME (Medical Disposable Supplies) to individuals at home. We bill Medicare, Medicaid and Third-Party payers to allow patients the ability to focus on their health. Our patient population consist of those individuals that have SCI (spinal cord injury), Spina Bifida, MS, Transverse Myelitis, and other disease states causing neurogenic bladder. UroStat is one of the largest incontinence supply companies in the state of GA serving children with disabilities.