2 Application Support Engineer III Jobs in Las Vegas, NV
Fusion HCR is Hiring an Application Support Engineer III Near Las Vegas, NV
- Provide advanced application support for a wide range of systems and technologies, with a particular focus on Aristocrat products.
- Serve as a subject matter expert for Aristocrat applications, providing guidance and expertise to other team members.
- Collaborate with internal stakeholders and external vendors to troubleshoot and resolve complex technical issues.
- Monitor application performance and identify opportunities for optimization and improvement.
- Develop and maintain documentation, including knowledge base articles and standard operating procedures.
- Participate in the planning and implementation of new applications and system enhancements.
- Mentor junior team members and provide training as needed.
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
- Minimum of 5 years of experience in application support, with a focus on gaming or casino industry applications.
- High-level understanding of systems and technologies, with the ability to quickly learn and adapt to new technologies.
- Extensive experience supporting Aristocrat products, including but not limited to Oasis 360, nLive, and Player Experience.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to work outside of regular business hours as needed.
- Experience with other gaming industry applications and systems.
- Industry certifications such as ITIL Foundation or HDI Support Center Analyst.
- Familiarity with ITIL best practices for incident, problem, and change management.
- Knowledge of SQL and database management concepts.
Job Summary
Full Time
Business Services
$79k-115k (estimate)
05/20/2024
07/19/2024
fusionhcr.com
Springboro, OH
<25
Business Services
Related Companies
The job skills required for Application Support Engineer III include Application Support, SQL, Problem Solving, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Engineer III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Engineer III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Engineer III positions, which can be used as a reference in future career path planning. As an Application Support Engineer III, it can be promoted into senior positions as an Applications Programming Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Engineer III. You can explore the career advancement for an Application Support Engineer III below and select your interested title to get hiring information.
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