Patient Coordinator

About the Role:

As a Patient Coordinator, you will play a vital role in ensuring our patients have a smooth and positive experience throughout their journey with our company. You will act as a key liaison between patients, providers, and other team members, coordinating care, scheduling appointments, and providing administrative support. This is an opportunity to make a real difference in the lives of individuals seeking behavioral health support.

Rate: $12- $13 per hour

Responsibilities:

• Greet patients warmly and professionally, scheduling appointments, asking behavioral health questions, and collecting paperwork.
• Conduct preliminary patient intake assessments, gathering basic information and understanding their needs and concerns.
• Schedule appointments with appropriate providers based on individual needs and treatment plans.
• Provide clear and concise information about our services and treatment programs.
• Maintain accurate and up-to-date patient records in accordance with HIPAA regulations.
• Coordinate communication between patients, providers, and other team members.
• Provide administrative support to providers and other staff, such as scheduling meetings and preparing documents.
• Follow up with patients after appointments to ensure they are satisfied with their care and address any concerns.
• Contribute to a positive and supportive work environment for patients and staff.
• Stay up-to-date on HIPAA regulations and other relevant policies and procedures.

Qualifications:

• High school diploma or equivalent required; Associate's degree in healthcare administration, social work, or related field preferred.
• Minimum of 2 year of experience in a healthcare setting, preferably in behavioral health.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to build rapport with patients and staff.
• Proficient in Microsoft Office Suite and other relevant software.
• Compassionate and empathetic nature, with a genuine interest in helping others.
• Ability to work independently and as part of a team.
• Detail-oriented and highly organized.
• Strong problem-solving skills.
• Ability to maintain confidentiality.

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Canton, OH 44718: Relocate before starting work (Required)

Work Location: In person