We are looking for a dynamic and experienced Vice President of Operations to lead and optimize our operational processes across all aspects of our global AI services company. Reporting directly to the CEO, the VP of Operations will be responsible for overseeing and enhancing the efficiency and effectiveness of our operations, project management, and resource allocation. The successful candidate will play a critical role in scaling our business operations around the world, while maintaining a strong focus on delivering exceptional client experiences.

Responsibilities:

Strategic Planning:

• Develop and implement operational strategies that align with the company's overall business objectives and growth plans.
• Collaborate with the executive team to define operational goals, budgets, and performance metrics.

Operational Excellence:

• Streamline and optimize end-to-end operational processes, ensuring seamless delivery of services to clients.
• Identify and implement process improvements to enhance productivity, quality, and scalability.
• Foster a culture of continuous improvement and operational efficiency throughout the organization.

Project Management:

• Oversee the project management function, including project planning, resource allocation, and monitoring project progress.
• Ensure projects are executed within defined timelines, budgets, and quality standards.
• Mitigate risks and resolve any issues or bottlenecks that arise during project execution.

Team Leadership:

• Lead and mentor a team of operational professionals, fostering a high-performance culture and promoting professional development.
• Collaborate with cross-functional teams, including engineering, data science, and sales, to drive collaboration and achieve business objectives.
• Foster a positive work environment that encourages collaboration, innovation, and accountability.

Vendor and Partner Management:

• Manage relationships with external vendors and partners, ensuring the procurement of necessary resources and services to support operations.
• Evaluate vendor performance and negotiate contracts to optimize value and quality.

Data Analysis and Reporting:

• Establish and monitor key performance indicators (KPIs) to track operational performance and drive data-driven decision-making.
• Generate regular reports and provide actionable insights to the executive team.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field (advanced degree preferred).
• Proven experience (8 years) in operations management, in an AI or services company (Must have)
• Strong understanding of AI technologies and their applications.
• Demonstrated success in optimizing operational processes and driving efficiency.
• Excellent leadership and people management skills, with a track record of building and developing high-performing teams.
• Exceptional problem-solving and analytical abilities.
• Proven experience in project management, including managing complex projects with multiple stakeholders.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Strong business acumen and strategic thinking abilities.
• Experience in vendor and partner management is a plus.
• If you are a results-oriented, strategic thinker with a passion for the future of AI and operations management, and if you thrive in a fast-paced, dynamic environment, we would love to hear from you. Join our team and contribute to shaping the future!

Benefits

• Work with a smart, dynamic, and growing team
• Join an exciting venture with a super cool mission
• Full benefits and competitive salary commensurate with experience

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Differences make us better.

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