Position: Remote Hotels Sales Specialist

Location: Tulsa OK, Oklahoma City, OK, and Dallas Metro preferred

Reports to: A Fused Topline Specialist

Posting Date: January 11, 2023

About FUSED Topline Solutions

FUSED Topline Solutions (FTS) is the industry's only truly integrated sales and revenue management solution. We believe the key to success is having four principled components of profitable revenue generation (sales, revenue, brand, and property) functioning as one. All employees at FUSED have an emphasis in either sales or revenue management but are crossed trained in the other to ensure the two components are fully integrated. At FUSED Topline Solutions, we strive to be a family-forward company intent on reinvigorating hospitality employment and careers.

Essential Job Functions:

• Handles inquiries for group business and locally negotiated rates for multiple limited or select-service hotels. The size of the portfolio will be determined based on experience and competency
• Provide clients with personalized detailed proposals outlining availability, rates, and hotel details
• Respond to leads through Cvent, PartnerNet, Brand.com, and other sources for all properties
• Follow up with clients through phone calls and emails on outstanding bids
• Create and negotiate contracts for group business and locally negotiated rates
• Once a signed contract is received, send countersigned contract to the client, update CRM, building block in the brand system, and send booking instructions to the client
• Manage Room Blocks
• Load “Room Pick Up” reports in a CRM platform
• Ongoing prospecting to solicit new and enrich existing FTS clients, which will meet and exceed revenue goals
• Provide weekly and monthly production reports to property leaders and ownership groups
• Assist with special projects assigned by the position’s Topline Specialist
• Stay current and knowledgeable with brand and FTS training and SOPs
• Follow all procedures and policies set forth by the Brand, Company, and department

Essential Core Skills and Competencies:

• Excellent listening and communication skills, with the ability to respond quickly to needs and requests
• Proven ability to create and maintain healthy, positive, and productive relationships, with both internal and external customers
• Focused on maintaining excellence, while striving for positive innovation
• An aptitude to solve complex issues
• Proficient in all MS Office / 365 platforms and working knowledge of the brand systems of their portfolio
• Ability to interpret and perform basic math functions, able to work with and understand financial information and data
• Develop and maintain daily, weekly, and monthly dashboards and reports for the levers that drive the business
• Design and create data visualizations (reports and dashboards) in various reporting
• Proven ability to work with a diverse group of individuals (D.E.I. focused) to enrich performance and operating culture
• Able to work independently, take initiative to seek ways to assist both the internal and external customer
• Drive analytical rigor across the organization to guide outstanding decision making
• Has the ability to build and automate actionable models and reporting for key business processes
• Create and analyze predictive analysis for seller and customer
• Provide monthly / quarterly Sales KPI reports to sales leadership
• Conduct sales coverage gap analysis
• Ability to manage multiple priorities in a fast-paced environment
• Requires ability to take written and verbal direction in English and speak English clearly
• Exceptional organizational skills with the ability to balance and prioritize work
• Analyze the sales coverage model to ensure we are deploying the right mix of seller and customer
• Ability to identify segments of the customer base and seller base that are having a positive/negative impact on the business
• Create and analyze predictive analysis for the seller and customer sales management to align and design analytics to drive the right behavior within the sales team
• Respond to data requests and develop accurate and timely ad-hoc reports and analytics for sales management
• Create and deliver presentations to clearly articulate the data into a story
• Fosters the FTS Culture in the department and throughout the company to ensure fulfillment of FTS’s Vision and unity of purpose
• Participation in special projects and perform additional duties as required

Location and Expected Work Hours:

• Required technology to support this position will be provided by FTS
• Work may exceed 40 hours per week M-F to include possible evenings and weekends
• Flexible scheduling and time off, which includes holidays
• A valid driver’s license and access to transportation for periodic travel

Education and Experience:

• High school diploma or equivalent
• Higher Education degree preferred
• 2 years of Hotel Experience Required
• Hotel branded experience required
• 2 years of sales and/or revenue management experience required; on property or remote
• Revenue Management certifications preferred
• Previous remote work experience preferred

Benefits:

• Benefits packages includes medical, dental, and vision plans as well as a retirement saving plan
• Payroll allowances for health insurance, cell phone, and more
• Flexible scheduling and time off, which includes holidays
• Professional development allowance annually

This position will be onboarded and supported by a Fused Topline Specialist.

To apply, please visit www.fusedts.com/join-the-team.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Location:

• Dallas-Fort Worth, TX (Required)

Work Location: Remote