Job DescriptionSystem Reliability Engineer (Application Support)Location: St Louis, MODuration: Full TimeSalary Range: $75000 to $85000/Year The RoleProvide L2 support to production system like application, database, middleware components, infrastructure and network componentsManage productions incidents end-to-end within defined SLAs with focus on resolutionInteract with various stake holders such as Release managers, program leads, service managers, development and test leadsReview operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gapsProvide pre-implementation support with activities such as release notes review and implementation dry runs.Protect production components by running health checks, monitoring latency and memory utilization.Automate day-to day activities and propose changes that improve reliabilityParticipate in CAB and provide feedback on change requestsSupport the DevOps team in testing the promote pipelines and suggest automation of configuration items.Practice incident management best practices and perform RCA.Share knowledge, document improvements and mentor junior resources RequirementsResponsibility Matrix• Deployments MTF/Prod• Maintenance items (including stop/start, Disaster Recovery-related activities, etc.)• Monitoring• Support TRTs• Incident creation• CR for changes in MTF/Prod Tools • Log Monitoring Tool - Splunk• Application Monitoring tool - Dynatrace• Ticketing incident/problem management tool - Remedy• Linux• SQL• Dev-ops Basics - CI-CD Basics, Overview of git, Bit bucket, SonarQube, Fortify, CI(Jenkins), ARA, Chef, Artifactory , MC DevOps Tool chain Skills -• Linux & Shell Scripting • ITIL / ITSM• PL/SQL• Application Troubleshooting• Monitoring Tool - Splunk (preferred), Dynatrace (preferred) or any other monitoring toolJenkins- CI/CD - Good to haveGroovy - Good to haveAny Cloud - AWS / Azure / PCF - Good to haveGit basic/bit bucket - Good to haveEven Framework architecture - Good to haveAnsible/Chef - Good to have Candidate must be authorized to work in the United StatesFulcrum Digital is an Equal Opportunity Employer and is committed to maintaining a discrimination-free workplace Additional InformationAll your information will be kept confidential according to EEO guidelines.